Business Environments
What does the second E in PE2STLE stands for?
Ethical factor
The financial strength of a business constitutes a ...
Strength
Blaming, backstabbing, and gossip is an example of ...
Dysfunctional conflict
Estimating the number of employees needed in an organisation is part of which process?
Manpower planning
Name the ratio:
Total assets: Total liabilities
Solvency ratio
A product where the use of one product is interrelated with the use of another product.
Complementary products
True or false; checking up on your customers after they have made a purchase is a form of the differentiation strategy.
True
When the CCMA representative gives recommendations on how the dispute should be settled but the recommendation is not binding. This is known as ...
Mediation
Takes place when employees strike in support of another strike.
Secondary (sympathy) strike
Industrial action where workers do no more or no less than the minimum requirements.
Work-to-rule
Mr Price, Pep and Jet are examples of...
Competitors
The Balance Scorecard describes the key outcomes of the business. This includes the financial perspective, customer perspective, the internal business perspective. What is the fourth key outcome?
The learning and growth perspective
The best way to approach conflict where an individual has a principle they cannot relinquish.
Competing
What constitutes a designated employer
A business that has more than 50 employees or exceeds predetermined turnover.
Explain the performance appraisal as a feedback tool.
The achievements of targets is discussed and action plans are developed to solve problems.
promotion opportunities and career paths are also discussed.
Zara using provocative imagery of a model carrying a wrapped mannequin to advertise their products forms part of which element?
Public Relations Function
Pepkor attempting to purchase Edgars is a form of what kind of strategy?
Horizontal integration
Make employees understand why the change is taking place.
Training employees on the new strategies.
Name FOUR steps that are taken during the selection process of procurement.
1.Aplication
2.Evaluation
3. Shortlist
4. Checks
5. Interviews
6. Tests
7. Offer
8. Contract
When the business is compared to its competitor, what factors must be considered. List FOUR.
1. Size and financial resources.
2. Market share.
3. Quality of goods and services.
4. Consumer brand loyalty.
5. Pricing of the goods and services.
6.Convenience of location and distribution channels.
7. Trading hours
Expensive changes in technology that cannot be avoided is an example of a risk that could be experienced in which business function?
The Production Function
Mr Price launching their new beauty brand "Scarlet Hill" is a form of?
Product development
What Third Party Intervention would be used for sexual harassment cases?
CCMA
Provide THREE examples of aggravating or mitigating circumstances.
Discuss 5 points that must be adhered to for a incapacity or misconduct case to achieve procedural fairness.
- Complaint in writing.
- accused adviced of the full nature of charge.
- information about the hearing.
- accused given reasonable time to prepare.
- entitled to an interpreter.
- both parties present their case.
- chairperson decided on verdict.
- aggravating or mitigating circumstances are considered.
- advises on the right to go to the CCMA