Operations
Marketing
Finance
Human Resources
100

The removal of trade barriers between nations

What is globalisation?

100

What are the four ‘P’s of marketing?

Products, price, promotion and place

100
The objectives of financial management

What is profitability, growth, efficiency, liquidity, solvency?

100

The four processes of human resource management

What is acquisition, development, maintenance and separation?

200

Two sequencing and scheduling tools

Gantt charts and critical path analysis

200

From the syllabus: the four things under consumer laws

What is deceptive and misleading advertising, price discrimination, implied conditions, warranties?

200

The role of ASIC

Assist in reducing fraud and unfair practices in financial markets

200

Ciara is the head cardiovascular surgeon at a major hospital and manages a team of surgical assistants in the operating room. Which leadership style should Ciara adopt?

Autocratic

300

What are the six key performance indicators?

Quality, flexibility, speed, customisation, dependability, cost

300

The four pricing strategies

What is skimming, penetration, loss leaders and price points?

300

 Financial controls

What is the policies and procedures that ensure that the plans of a business will be achieved in the most efficient way?

300

The piece of legislation that set out the 10 minimum employment standards

Fair Work Act 2009

400

Reynholm Industries is fundamentally changing its operations process. The company has decided to bring in a professional to assist in the change process and ensure it runs smoothly. Which change management strategy is shown here?

Hiring a change agent

400

'Unidays' provides discounts to university students who are low-income. Which segmentation variable(s) have they used?

Demographic

400

Advantages of debt financing

What is funds are readily available and can be acquired at short notice and interest repayments are tax deductible?

400

The Australian Chamber of Commerce is an example of...?

What is employer association?