Operations
The removal of trade barriers between nations
What is globalisation?
What are the four ‘P’s of marketing?
Products, price, promotion and place
What is profitability, growth, efficiency, liquidity, solvency?
The four processes of human resource management
What is acquisition, development, maintenance and separation?
Two sequencing and scheduling tools
Gantt charts and critical path analysis
From the syllabus: the four things under consumer laws
What is deceptive and misleading advertising, price discrimination, implied conditions, warranties?
The role of ASIC
Assist in reducing fraud and unfair practices in financial markets
Ciara is the head cardiovascular surgeon at a major hospital and manages a team of surgical assistants in the operating room. Which leadership style should Ciara adopt?
Autocratic
What are the six key performance indicators?
Quality, flexibility, speed, customisation, dependability, cost
The four pricing strategies
What is skimming, penetration, loss leaders and price points?
Financial controls
What is the policies and procedures that ensure that the plans of a business will be achieved in the most efficient way?
The piece of legislation that set out the 10 minimum employment standards
Fair Work Act 2009
Reynholm Industries is fundamentally changing its operations process. The company has decided to bring in a professional to assist in the change process and ensure it runs smoothly. Which change management strategy is shown here?
Hiring a change agent
'Unidays' provides discounts to university students who are low-income. Which segmentation variable(s) have they used?
Demographic
Advantages of debt financing
What is funds are readily available and can be acquired at short notice and interest repayments are tax deductible?
The Australian Chamber of Commerce is an example of...?
What is employer association?