Drivers of change
This internal factor reflects a company's values, beliefs, and behaviors, influencing employee engagement and innovation.
What is organizational culture?
unknown; fear; trust; communication; timing
what are the resisters to change?
Unfreeze; Change; Refreeze
What are the 3 steps of lewins process
external experts hired to provide advice and recommendations on issues a business is facing
What are consultants
Management style; Organisational culture; Organisational structure; Employees
What are apart of the internal environments
Businesses must continuously adapt to changing laws, like data protection or labor standards, to ensure they meet this essential requirement.
What is legislative compliance?
Employees who fear the unknown or feel uncertain about their job security often exhibit this reaction when a company introduces a new system or process.
What is resistance to change?
It is crucial to empower others to act on the vision and try to remove any obstacles that may impact the change
Empower action
give expert advice but are accountable for their actions and paid
what are professional services?
Political; economic; social; technological; environmental; legal; ethical
What are the macro environmental factors?
From autocratic to democratic, this driver of change affects how decisions are made and how employees are motivated within a business.
What are management styles?
These high-risk strategies for overcoming resistance often involve exerting control or coercion, such as distorting information to influence employees' perceptions or using intimidation to force compliance.
What are manipulation and threat?
Prepare; determine; manage
What are the steps in unfreeze?
Provide advice for diversification opportunities; repositioning strategies; and change management.
What do consultants do?
This term describes the internal and external factors that influence an organization’s ability to implement change successfully.
What is the change environment?
Increased globalization and digital transformation have intensified this external pressure, pushing businesses to innovate and differentiate themselves.
What is competition?
These low-risk strategies focus on reducing opposition to change by fostering transparency, involving employees in the change process, and finding compromise solutions that address their concerns without creating conflict.
What are communication, participation, and negotiation?
Create the climate for change
First section of kotters change model
This term describes the formal process of eliminating positions within a company, often necessitating careful planning and communication to manage legal implications and employee morale during restructuring.
What is redundancy?
Competitors; Suppliers; Customers; Interest groups
What are micro external factors?
This key aspect of business design determines how roles, responsibilities, and authority are distributed, directly impacting communication, decision-making processes, and the organization's ability to adapt to change.
What is organizational structure?
This term refers to the factors that can either propel an organization toward transformation, such as technological advancements and competition, or hinder progress, including fear of the unknown and resistance from employees.
What are drivers and resisters of change?
This stage of the process, it is important to consolidate all of the changes that have occured.
Build on the change
In the context of workforce transformation, this strategic approach involves systematically enhancing employees' skills through tailored programs to address skill gaps and align with evolving organizational goals.
What is retraining?
1.Creates a new direction for the organization
2.Must be easy to understand
3.Needs to state why the business will be better after change
4.Should create a sense of enduring purpose
Charactertistics for vision of change