Vocabulary Unit 5
Vocabulary Unit 6
Vocabulary Unit 7
Vocabulary Unit 8
Questions & Responses
100

Examples include screen size, battery life and memory

What are "features"?

100

revenue - expenses

What are "profits"?

100

when something becomes troublesome, difficult to do because of a situation

What is "inconvenience"?

100

A hard copy of a document given to each person at a  meeting

What is a "handout"?

100

To ask how much time your battery can be used

How long does the battery last?

200

Examples include texting, taking pictures and looking at internet sires

What are "functions"?

200

to make something like a factory more up-to-date 

What is "modernize"?

200

To feel angry, sad or both angry and sad

What is "upset"?

200

Land and/or buildings

What is "real estate"?

200

Ask whether the project has been completed

Have you completed the project yet?

Has the project been completed yet?

300

In British English, this is called a "mobile phone"

What is a "cell phone"?

300

A single store of a chain such as McDonald's or Starbuck

What is "franchise"?

300

A negative comment about a product of service

What is "complaint"?

300

A person who installs and repairs things like lights and fire alarms

What is an "electrician"?

300

Polite response when a customer says that he/she has a complaint

I'm sorry to hear that. What's the problem?

400

High speed internet service is also called this

What is "broadband"?

400

How much or what percentage of the total sales worldwide of one product that your company controls

What is "market share"?

400

Small refrigerator in a hotel room with alcohol, soft drinks and snacks

What is a "mini-bar"?

400

A person who installs and repairs showers and toilets

What is a "plumber"?

400

Correct response to "How do you like your coffee?

Black

Cream and sugar

Just milk

A little sugar

500

These three letters means a satellite system for finding where you are

What is "G-P-S"?

500

The department that checks if the products have any problems before leaving the factory

What is  "quality control"?

500

Ask for money from a person or insurance company is you are harmed or your property is damaged

What is "claim"?

500

A single hotel room in a small building that is detached from the main hotel

What is a "bungalow"?

500

Another way to ask "Is the product easy to use?"

"Is it user-friendly?"