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100
Grouping of jobs into logical units
What is departmentalization?
100
The type of departmentalization that creates departments based upon a group's functions or activities
What is functional departmentalization?
100
This type of departmentalization divides an organization according to the specific product or service being created
What is product departmentalization?
100
This type of departmentalization divides the organization according to the production processes used to create goods or services
What is process departmentalization?
100
This type of departmentalization creates departments that offer products and meet the needs of identifiable customer groups
What is customer departmentalization?
200
This type of departmentalization divides the organization according to areas of the country or world that they serve
What is geographic departmentalization?
200
In this type of organization, most decision-making authority is held by upper-level managers
What is a centralized organization?
200
An organizational structure with many levels of management
What is a tall organizational structure?
200
An organizational structure with relatively few layers of management
What is a flat organizational structure?
200
In this type of organization, decision-making authority is delegated to managers in lower levels
What is a decentralized organization?
300
The number of people supervised by one manager
What is span of control?
300
The duty to perform an assigned task
What is responsibility?
300
Organizational structure in which authority is determined by the relationships between group functions and activities
What is a functional structure?
300
Authority based upon special expertise that involves counseling and advising line managers
What is staff authority?
300
Organizational structure created by superimposing one form of structure onto another
What is a matrix structure?
400
The informal communication network that runs through an organization?
What is the grapevine?
400
The power to make the decisions necessary to complete a given task
What is authority?
400
The obligation an employee has for the successful completion of a task delegated to him/her
What is accountability?
400
The process through which a manager allocates work to subordinates
What is delegation?
400
The reporting relationships within an organization, usually identified by solid lines in an organization chart
What is the chain of command?
500
The process of identifying the jobs that need to be done and designated the people who will perform them; i.e., who will do what
What is job specialization?
500
A separate company unit that is responsible for its own costs and profits
What is a profit center?
500
Organizational structure that relies almost exclusively on project-type teams, with little or no underlying functional hierarchy
What is a team organization?
500
An organization that works to integrate continuous improvement with continuous employee learning and development
What is a learning organization?
500
The everyday social interactions among employees that transcend formal jobs and job interrelationships
What is the informal organization?