A
B
C
D
E
100

Set of organizational activities directed at attracting, developing and maintaining an effective workforce

What is human resources management (HRM)?

100

List of each management position, who occupies it, how long that person will likely stay in the job, and who is qualified as a replacement

What is a replacement chart?

100
Systematic analysis of jobs within an organization

What is job analysis?

100
Document detailing the duties and responsibilities of a job, its working conditions, and the tools, materials, equipment and information used to perform it

What is a job description?

100

Description of the skills, abilities and other credentials and qualifications required by a job

What is a job specification?

200
The process of attracting qualified individuals to apply for jobs an organization is seeking to fill

What is recruiting?

200

The total amount of the monetary and non-monetary pay provided to an employee by an employer in return for work performed

What is compensation?

200

A payment given to employees based on the sales they make

What is commission?

200

A survey of employers in the same industry and/or the same area that shows the wages and salaries paid to their employees for benchmark jobs

What is a wage survey?
200
Evaluation of an employee's job performance to determine the degree to which s/he is performing effectively

What is a performance appraisal?

300

Total package of rewards that organizations provide to individuals in exchange for their labor

What is a compensation system?

300

A fixed regular payment, typically paid on a monthly or biweekly basis but often expressed as an annual sum, made by an employer to an employee

What is salary?

300

A benefit program that offers employees a choice between various benefits including cash, life insurance, health insurance, vacations, retirement plans, and child care.

What is a flexible benefit plan?
300
An incentive plan for distributing bonuses to employees when company profits rise above a certain level

What is profit-sharing?

300

The process of comparing a job against other jobs within the organization to determine the appropriate pay rate

What is job evaluation?

400

The process of filling vacancies within a business from its existing workforce

What is internal recruiting?
400

The process of searching outside of the current employee pool to fill open positions in an organization.

What is external recruiting?

400

The process of forecasting the future human resource requirements of the organization.

What is human resources planning?

400

Similarities and differences among employees in terms of age, cultural background, physical abilities and disabilities, race, religion, gender, and sexual orientation.

What is cultural (or workplace) diversity?

400

The process of introducing new hires to their jobs, co-workers, responsibilities, and workplace

What is orientation?

500

Data bank containing information on the skills and experience of all current employees

What is a skills inventory?

500
The process of teaching operations and technical employees how to do their current jobs more efficiently and effectively

What is employee training?

500
The process of preparing higher-level employees to assume increased responsibility in both present and future positions

What is management development?

500

A specific amount of money paid for each hour worked

What is an hourly wage?

500

Any kind of tangible or intangible compensation given to employees apart from base wages or base salaries.

What are employee benefits?