Practice Engine
CaseWare/DocuWare
Prepare Return
SurePrep
General
100

When you are assigned a return via email by the reviewer, what should you do before the end of the day?

1) Reply to the email from the reviewer

2) Assign it to yourself in PE

100

If you don't have work, what is something you can do for business returns you know you're going to be working on again this year?

Rollforward the CaseWare file; after next week, rollforward wps into DocuWare

100

What type of diagnostic should you absolutely clear prior to sending the return for review?

E-file diagnostics

100

What does "OCR" do in SurePrep?

Reads standard tax docs (some non-standard) and exports them to the tax software.

100

What is the minimum chargeable hours you should target for each week?

55

200

How do you see what jobs you are currently assigned to?

My Desk

200

How do you indicate you looked at a placeholder and determined it was not needed for this year?

add "N/A - 2024" at the end of the name and sign off

200

What should you do with previous drafts when printing a new updated draft? What should you NOT do?

Build off of previous draft's name, do NOT delete previous drafts.

200

What is the first thing you should do in a SurePrep Binder after it has exported to the tax return?

Clear the thumbnail

200

What day(s) of the weekends should you be online, available, and reachable?

1) Saturdays

2) Sundays (as long as you communicate your schedule to Sharon and anyone you have work for)

300

When should you use the "Awaiting Information" status for a job assigned to you?

If work has come in but you are waiting for information from the client.

300

CaseWare: Should Adjusting Entries be annotated? (linked to wp)

Yes, within reason

300

Client email you a question, when should you email the client back?

Within 24 Hours (the sooner the better)

(if email is from a reviewer, reply by end of the day)

300

How should you add documents to the SurePrep binder to be sent for OCR?

"Add Documents" button

1) In-House if in a time crunch

2) At SurePrep if you have a few days

300

What are the core office hours?

9AM - 5PM

(these are expectations for when everyone will be online at the same time, but you will need to work additional hours before or after to make up your goal of 10 chargeable a day)

400

What should you check in a PE job prior to forwarding/routing to the reviewer?

1) Check the notes

2) Check the jurisdictions (and update if needed)

3) Review the questionnaire

400
What amount of workpapers/documents should be signed off on prior to sending to the reviewer?

All - including PBC docs, TB/AJE, and Significant Events Memo

Use PY to see what was signed off on by PY preparer

BUT - do not just sign off without opening/completing action needed

400

Which is the correct format for printing business return drafts:

  • 123456_CLIENT NAME_2024_DRAFT 1
  • 123456_CLIENT NAME_2024_DRAFTV1
  • 123456_CLIENT NAME_2024_DRAFT1

123456_CLIENT NAME_2024_DRAFT1

400

What level do you sign off on within SP as Preparer?

If you are not missing anything for the return, how many pages can you leave not signed off at that level?

Level 2

Zero

400

What is something you should do if you run out of work?

1) Check the Prep Pool

2) Ask your career advisor

3) Contact Anne-Marie or Matt

4) Email Gabi

500

Should you rely on the "Budget Hours" noted in the job?

No - these are pulled from PY entries, so may not be realistic. Always check with the reviewer if you're new to the job and don't know how long it should take you.

500

What is the difference between CaseWare Cloud and CaseWare Desktop?

CaseWare Cloud is cloud-based and holds all business returns - as well as any PCS returns that have been approved. You can easily share with the India BINDZ team via Cloud

CaseWare Desktop - currently holds all PY 1040/1041 files as well as 2022 and prior Business files

500

Where will information for 1040s/1041s be stored this busy season?

DocuWare, unless there is a TB (using the CaseWare TB function), but drafts will still be printed to DocuWare

500

What tax return types should be sent to SurePrep?

1040s & 1041s (regardless of if there is a caseware or not, all standard/non-standard docs go into SurePrep)

500

What should you do if you wake up sick?

Be mindful of where we are in the busy season, have the "finals week" mindset for approaching deadlines.

1) Email/Teams/Call Sharon and let her know you're taking a sick day.

2) Email/Teams/Call anyone you have outstanding work for and explain the situation and offer solutions.