You Better Respond
This is the only Key Result Threshold that BW Measures
What is Overall Experience
The amount of rooms inspected for an official QA
What is 10
Informative BW Weekly Updates with a 60 second video
What is BW News
What is the name of Best Westerns frequent guest program?
What is Best Western Rewards
Most common requests received that guests are willing to pay a fee for
What is Early Check In
The source in which members can respond ,view and access surveys.
How many points are allotted BEFORE the start of the QA
What is 1,000 points
What is User Management?
What is the name of the BWR program that also rewards employees who enroll new members.
Innsider Program
Your partner in the revenue management process. Provides you with 120 day demand forecast and rate recommendations for 45 days
What is BestREV
This category informs members how many points that their property has out of 300 for each of these categories: Cleanliness and Working Order
What is QA Score as of Today
How many terry sets are the minimum requirement for a room with two beds?
What is three
Under what TAB can you locate the Best Western Supply Guides?
What is Operations
Where can you locate your hotels BW Reward Scorecard?
What is Quicksight.
A key part of your hotels revenue and distribution with GDS OTA etc requires use of this
What is Property Management System(PMS)
The time allotted for Members to respond to alerts
What is 48 hours
The acronym for GRPA stands for
What is Guest Room Public Area
Where do you go to find reports that are specific to your property?
What is Quicksight
What is the rate code for BW Pay with Points?
FX2
What is the report that compares your hotels performance in relation to a group of similar hotels?
What is the STR Report
If you are over .17% you are fined $50.00 for each additional non responsive survey.
Log books you need to have ready to be reviewed on the morning of your assessment.
What are PM/DC log book and CO Log Book
This 1-800 number is your first stop to contact BWH Hotels for help
What is 1-800-528-1902
What is the % of total available room inventory that is your hotels Overall Enrollment Goal?
1.25%