Water Chemistry
If a customer has low alkalinity, they would use this product.
What brands of equipment do we carry?
Pentair and Hayward
How many different connection hoses do we carry and what sizes are they?
Three; 4', 6', and 8'
What does a salt cell do?
Converts salt to chlorine.
Which pool float has been on the toy wall since 2020?
Aquarocker
What can happen if calcium hardness is too high? What happens if it's too low?
Too high: Scale can form on the walls and in the equipment
Too low: The water can become corrosive to the pool and equipment
What types of aboveground filters do we carry?
Sand, Cartridge, DE
What is the difference between the Classic (blue and white) maintenance equipment and Stinger (blue and yellow) maintenance equipment?
Stinger is higher quality than the Classic.
True or False: We carry aboveground skimmer assemblies.
What year did BYP open?
1982
What's the difference between sticks and tabs?
Chemically, they are the same. The sticks last a little longer because they are bigger.
What name do the Pentair heaters go by?
Mastertemp
What is the difference between the Prowler 920 and the Prowler 930?
The Prowler 930 includes more cleaning options, has Bluetooth, and includes a carrying caddy.
How many years does a DE filter cartridge usually last?
3-5 years
Which two retail employees have been working at BYP the longest and when did they start?
Rileigh and Noah; they started in 2020
How many pints is a half gallon?
Why don't we sell 2HP pumps?
In 2021, the Dept. of Energy placed new regulations on pool pumps, which mandated that all single-speed motors run at 1HP.
What equipment is needed to vacuum a pool?
Pole, vac head, hose, and a vac plate
What is the most common filter cartridge?
FC-1286 or C-8316
What is the most expensive hot tub model we carry?
Cantabria
Why do salt pools usually have a high pH?
How many scoops of DE are used every time a PLD70 is cleaned?
7
How long is the warranty for a cover pump?
1 year through BYP
True or false: Sta-rite pumps are not compatible with pentair filters and require an additional adapter to connect them.
False
What does Lonnie do?
Media manager... I think?