Nonverbal communication
This type of information is NOT a necessary characteristics of interpersonal communication.
What is relating to intimate information?
This bias is the tendency to pay attention only to information that supports our values and beliefs.
What is confirmation bias?
This process involves changing the way you think about the situation that gave rise to a negative emotion.
What is emotional reappraisal?
This theory predicts, perhaps incorrectly, that the more we learn about someone, the more we like that person.
What is uncertainty reduction theory?
Which type of sexual harassment includes requesting romantic or sexual favors in exchange for preferential treatment at work?
What is quid pro quo?
When engaged in interpersonal conflict, ________ is the practice of saving up past grievances and bringing them all up at the same time.
What is gunnysacking?
According to deception research, this type of behavioral changes is a reliable cue to deception.
A child pursing their lips while being criticized by a parent is an example of this type of nonverbal communication.
What is facial display?
You are at the grocery store standing in line to pay for your items when you suddenly realize your roommate asked you to purchase oranges. This stage of the listening process is known as...
What is remembering?
Rew really enjoyed spending time with Chris and hoped that someday their relationship would grow deeper. This joyful/affectionate emotion illustrates:
Social relationships provide at least two emotional rewards. Which of the following is one of those emotional rewards?
What is happiness and/or emotional support?
George lives with his biological father, biological sister, step-mother, and step-brother. How would you describe George's family?
What is a blended family?
Professors have specialized knowledge and education in their topic areas. Therefore, they possess which type of power?
What is expert power?
When Lexi's professor is suspicious that she cheated on the final exam, Lexi immediately offers to re-take the exam under strictly controlled
conditions. Lexi's offer is best explained by which of the following?
What is the Interpersonal Deception Theory?
Allen always puts a smiley face in his e-mails to Juliette. This is an example of nonverbal communication being
What is being present in most communication contexts?
Every time Adele logged on to Facebook she felt totally overwhelmed by all of the status updates from "friends" that she hardly knew. One day in frustration, she un-friended more that half of her Facebook friends. Adele was experiencing
What is conversational overload?
Alejandro feels sad, but he doesn't know why he feels this way, nor can he remember any event that caused him to feel sad. His feeling is an example of this:
What is a mood?
In an intimate relationship, one partner's actions affect the other partner. This is known as
What is interdependence?
The closer we are with our coworkers, the more...
What is happiness?
During a conflict with her husband Mason, Marcy rolled her eyes every time Mason expressed his feelings. Marcy's behavior is an example of which of the following?
What is contempt?
The average person can detect deception approximately what percent of the time?
What is 55%
The various behavioral forms nonverbal communication takes, such as the use of smell or vocal characteristics, are called...
What are nonverbal channels?
Brandon, a native English speaker, enrolls in an introductory Mandarin class. On the first day of class, the professor speaks exclusively in Mandarin. Brandon might have problems with which stage of the HURIER model?
What is understanding?
Max and Alex are romantic partners who interact on a daily basis. Their interactions have allowed their love and passion for each other to grow. Love and passion are examples of which of the following components of emotion?
What is a social component?
Scott wants to sit in the den alone and watch a baseball game on television, but Kathy wants Scott to go with her to see a movie at the theater. Which dialectical tension are Scott and Kathy experiencing?
What is autonomy vs. connection?
Genuine friendship with a boss usually adds to which of the following?
What is job satisfaction?
Whenever Aakash has a conflict with his roommate, he is not interested in coming up with a solution they will both like. His goal is for him to win and for his roommate to lose. Which of the following best describes Aakash's conflict style?
What is competing?
Charlie told his wife, Carole, that he did not love her anymore and he wanted a divorce. What he did not tell her was that he was in love with
someone else. This is an example of which of the following?
What is omission?
Immediacy behaviors are nonverbal signals of affection and affiliation and are used to do this in relationships?
What is maintain relationships?
Anthony enjoys watching the World Series immensely, so when it is on, he is completely focused on the TV. When his partner, Jenna, tries speaking to him about some household bills during the World Series, Anthony keeps saying, "Uh-huh," but Jenna can tell he is not really listening. This is an example of which of the following barriers to effective listening?
What is pseudolistening?
Sandra is in the process of dealing with emotions associated with the loss of her grandmother. Which of the following is she most likely experiencing?
What is grief?
Being attracted to someone because he or she possesses certain abilities and is dependable is known as which type of attraction?
What is task attraction?
In order to achieve high-quality electronic communication in the workplace, you should
What is adjusting the tone of your electronic communication to the audience to whom you are writing?
When Deon and Jayla disagree, Jayla wants to discuss the disagreement immediately, while Deon wants to wait until they can have a logical discussion free of emotion. They differ on the __________ dimension of conflict.
What is procedural?
People are better at detecting deception from which of the following?
Who are strangers?