CGM Tab
These boxes should be flipped to yes once we have received a correct/complete DWO
DWO on file & Dispense RX on file
This is the name for a date that is 5 days prior to a patients next eligible date.
Next Contact Date
Moved documents and set 5 day follow up.
Nope!
Missing What we addressed, actions taken and what next actions are.
This is the name of the fax the server sends out on the day of a patients scheduled appt.
This is the Team Captain of the Resupply Team
Mary Rachel
This box is filled in with the amount of times a new patient is using insulin, daily.
Injections per day
This patient has valid clinicals on file and their due for resupply, they are past due for resupply, the follow up date should be set as this.
Blank (No follow)
Received incorrect ON and DWO - CMDO left vm for updated ON. Updated pt acct and set 5 day f/u to reach out for next steps.
No way! Too many abbreviations and missing next steps
This is a fax the server sends to MD offices 15 & 30 days prior to a patients notes expiring, if we have no anticipated doc visit.
Recert - Office Notes
This is the website we use to send recognition to team members.
This box is where you can indicate whether a patient is using injections or a pump to receive insulin.
Insulin Administration
This patient has a doctor's appt scheduled for 12/12/25 and we need to collect valid clinicals from this appt, their follow up date should be set as this.
Received updated documents, updated CGM tab and set follow up to next contact date: 1/1/2026
Nah, Dawg.
Not specific on what documents were received or what areas where updated on the CGM tab, missing next actions.
This is a fax that should only be used for OSR patients who need a new order and new clinicals.
Aeroflow Diabetes
This is the name of our Sales Manager for Diabetes and Urology.
Allison Pullen
This box is filled in with the date of the most recent received signed and dated clinicals.
Last Doc Visit
We have contact the MD office and the patient and been unsuccessful in collecting updated appt dates/notes, their follow up date should be set as this.
5 day follow up - disposition
Received signed and dated DWO - updated ExRx tab - moved documents in Medforce, flipped signed RX to yes and set follow up for next contact date: 1/1/26 - patient is good to resupply.
Almost! New DWO's need to have devices listed in the note and need to include what part of the ExRx screen were updated.
This is a fax we send for patients with certain payers that require a questionnaire to be completed for PA
Ambetter Questionnaire
These are the names of the CGM devices we carry.
Libre 2, Libre 3, Dexcom G6 and Dexcom G7
This box is filled in with the date of the next appt a patient has scheduled with their MD office.
Anticipated Doc Visit
This is the follow up date that populates when new paperwork has been received.
1/1/1900
Received signed and dated clinicals from office visit on 10/1/25 - next appt scheduled for 1/1/26, updated antic doc visit. Moved documents in Medforce & flipped signed RX to yes. Set follow up to next contact date" 1/5/26. Patient is good to resupply.
Yep! Why were were on the account, what was updated, actions taken and next steps all included.
This is a fax we send when the DWO on file is going to expire and we need to collect an updated one for a patient.
RX Expiring - New Order
This is the name of Aeroflow's newest initiative focused on Community, Coworkers and Customers.
Profit With Purpose