The Tour Stop
This area of campus offers a 50% discount on all prepared foods with a meal plan.
What is the Brickstone Grill and Eatery?
This person is the Director of Admissions.
Who is Lana Platz?
This is the system we use to check the status of a student's application.
What is SOLAR?
A student and their parent call to find out their application decision. The student states on the call they permit their parent to hear their decision with them. Can you share the decision with the parent present?
This is the main messaging platform we will use to communicate events and updates.
What is GroupMe?
This area on campus is named after UW-Parkside's Founding Chancellor.
What is Wyllie Hall?
This person Works with online and Adult Students.
Who is Stacy Tinholt?
This is the system we use that shows the image of the documents students have turned in.
What is Image Now?
What does FERPA stand for?
Family Educational Rights and Privacy Act
This person is a counselor that is assigned to take calls and chats for a given work day.
What is the COD?
What does PARC stand for?
Parkside Academic Resource Center
This person Coordinates the Early College Credit Program
What is Microsoft Teams?
A parent wants to know if their student has been admitted to the PACC program. The student is 16 years old. Can you tell the parent this information?
No, however they can speak with their students teacher or high school counselor.
True or False, when a student submits their application, the Admissions Office will receive it the next day.
True.
This area runs the Safe Zone program for campus.
What is the LGBTQ Resource Center?
Who are the three First Year Admissions Counselors?
1. Joseph Young
2. Brittany Beene
3. Evie Gray
This is the platform we use to schedule a counselor virtual appointment.
What is Calendly?
A woman approaches the front desk and looks distressed. She says she needs to know where her husband's math class is located, as there is an issue with their child. She says she is able to provide his name, date of birth and last 4 of his social. Can you tell her where his class is?
No, even though she is the spouse of the student and has his personal information, we still need to protect the student and not share this information.
How much is the UW-Parkside Application Fee?
$0
The goal of this area on campus is to increase grad rates of students who are 1st generation, low-income, and/or have a documented disability.
What is Student Support Services?
This person processes and evaluates transfer credits.
Who is Janine Chiaverotti?
A student calls and wants to register for a tour. This is what you will use to sign them up.
What is the Tour Registration Form?
A person calls and states they are filing an open records law, and are requesting documents. What to you do?
Refer the person to the Registrar's Office
List the 5 components of Probing Questions.
1. Clarify and Verify
2. Seeking Further Information
3. Re-Focusing
4. Re-Direction
5. Critical Awareness