Cabin Service
What is Cabin Service?
What is the process of preparing an aircraft for flight by ensuring it meets Delta's standard for cleanliness, and that the aircraft is provisioned with proper supplies?
What is the left and right side of the aircraft called?
What is the captain and co-pilot side?
What is an aircraft with two aisles called?
What is a widebody?
What is time awareness?
What is Delta's weight limit for luggage?
What is 50lbs?
How long has department 139 existed?
What is 2+ years?
What is ground time?
What is the amount of time an aircraft is scheduled to remain on the ground?
What part of the aircraft do we never touch?
What is the Flight Deck?
What are 3 ways we communicate?
What is tone of voice, listening, and body language/facial expressions?
Where is Henry from?
What is Virgin Islands?
Regarding the Delta Brand, what is Delta's goal?
What is to set the industry standards in aircraft cleanliness?
Where is the ship number located?
What is the top of the tail and nose gear doors?
Name 3 components of the galley
What is the cabin supplies compartment, coffee makers, counter, food and beverage carts, trash carts, and floor?
What 4 things do we remember before boarding an aircraft/interacting with customers?
What is be courteous/professional image, a clean and neat appearance/proper uniform, don't disrupt passengers, and no electronics?
What is Isaac's last name?
What is Benk?
Why is cleanliness important? List all 4 reasons
What is Delta Brand, Health, Safety, First Impressions?
What are the 4 exterior parts of the aircraft that we discussed?
What is the Fuselage, Engines, Wings, and Horizontal Stabilizers?
What are the 4 main interior sections of the aircraft we discussed?
What are the 5 qualities of an effective agent?
What is Good Communication, Time Awareness, Professional Image, Preparation, and Teamwork?
What is Delta's Focus on Five?
What is seat cushions, seat pockets, tray tables, galley/lavatory, and floors?
What is our department number?
What is Dept. 139?
What is the ship number for Delta's largest aircraft type?
What is 3500s?
Name 3 different types of seating options on a Delta aircraft
What is Delta One, First Class, Premium Select, Comfort +, and Main Cabin?
How much does a 10 minute delay cost Delta?
What are our 4 lifesavers?
What is seat belts, beacon/anti-collision lights, PPE, and never stepping over equipment?