Coffee 101/Roasting
The region coffee is grown between
What is the Tropic of Capricorn and the Tropic of Cancer
The temperature to steam milk to
What is 120 degrees
The size drink should we offer every customer
What is tall
We should always ask customers if they have...
What is a club card
We should do this when we first get to work
What is wash our hands
The process of extracting the bean out of the cherry using a pool of water
What is the wet process
How do we explain our white coffee?
What is NOT ESPRESSO...our secret blend that is more caffeinated then espresso but has more of a nutty flavor. Great for those who do not like the bitter taste of coffee
First step when making a drink
What is label the cup
How do we respond if a customer is looking for a specific bean to buy and it is not on our shelf?
FIFO means...
What is First In First Out
Benefits of fresh roasted coffee (5)
What does Latte mean in Italian?
What is Milk
MAKE IT RIGHT
How much is a insulated travel mug?
$18.95
Temperature soup needs to reach on first heat
What is 140 degrees
Difference between coffee and espresso
What is pressure and quick brew time
If ticket indicates "1.5 dark chocolate" for a dark chocolate raspberry latte; how many pumps of dark chocolate and raspberry does the latte get?
What is 1.5 dark chocolate and 1.5 raspberry
Our Mission Statement
Creating and sustaining a warm and inviting environment while providing the highest quality product and service
What do we ask for when setting up a club card?
What is name; city and phone number
Primary Cause of food-borne illnesses
What is in our Cabin Breakfast Blend and what roast?
What is 1/4 Guatemalan; 1/4 Kenya; 1/2 Colombian; MD Roast
Recipe for Tall Banana Nut Frappe
1 2/3 Banana; 1 2/3 Hazelnut; 1 2/3 Cinnamon; White Coffee; Milk; 4 swipes of frappe powder; Heaping cup of ice; Blend; whip cinnamon on top
How do you answer the phone
"Cabin Coffee Ames, this is ___. How may I help you?"
How do we ring up a gift certificate that is being redeemed?
What is cash, keep the certificate and staple it to the receipt
The Temperature Danger Zone
What is between 41- 139 degrees