Op's Acronyms
A SOP
What is a Standard Operating Procedure?
Opening Year
What is 1997?
Definition of
Entrepreneurial Operating System
Defining steps required to produce an action - starts with a "P"
What is process?
Follow the money
What is Accounting?
A KPI
What is Key Performance Indicator?
Number of States employees reside
What is 20?
This can be skipped on water, or a quarterly goal
What is a Rock?
Synonym for organization, regulation, orderliness, "smarter not harder"
What is efficiency?
Project Management on steroids'
What is Meetings & Incentives?
A SME
What is Subject Matter Expert?
Leading revenue department YTD
What is Host Agency?
The A,B,C,D,E's are the foundation of Cadence
What are Core Values?
Without this, the results of our actions would be nothing but a guess
What is reporting?
Where speed and accuracy are mandated, every time, all the time
What is being a Business Travel agent?
A SLA
What is a Service Level Agreement?
Employee count, including the Accounting PH team
What is 88?
To successfully row in one direction, or 20/20
What is Vision?
Sales make the ________, operations deliver it
What is a promise?
9 supports 199
What is Host Agency?
A CRM
What is Customer Relationship Management?
10 year revenue target
What is $100 Million
Required when relying on others to succeed, or catch you when falling backwards
What is Trust?
Largest requirement for Cadence to remain relevant in the future
What is technology?
"Absolutely! We can help with that!"
Who is Advisor Support, Air Desk, Leisure, BT Agents, All Account Managers / Directors, HR, Accounting, IT, Tech Team, Marketing....
CADENCE !!!