Cadillac Financial Review

Cadillac Today, Tomorrow, & Future

100

True or False : Tomorrow's vision is to become an all electric brand.

True

200

Influencer (Actor) to test the infotainment features in the Cadillac Escalade

Lamman Rucker

300

Founder of Cadillac

Henry Leland

400

The Cadillac brand vision is "We must be a tier one luxury brand and the _____ ______ in EV, in order to win today, tomorrow and the future.

Luxury leader

500

On _______________Cadillac will mark its 128th year as an automotive luxury brand. (Month and year)

August of 2030

Luxury Experience

100

“People won’t remember what you said, what you did, but people always remember_____________.

How you made them feel

200

The client is the _____. Cadillac is the personal assistant.

Celebrity

300

To create a luxury driven mindset, we should discuss, reflect and _________.

Implement

400

Cadillac Financial will deliver Luxury Experience to our clients by focusing on four key areas: Frictionless, Consistency, ______, ______.

Exclusivity and Transparency

500

Name 2 of 4 exclusive perks offered by our Dealers

Dealership QR Codes; True Price Calculator; Online Offer Submissions; Electronic Paperwork

Cadillac Vehicles & Website

100

Driver assist technology available on the Escalade

Super Cruise

200

Highest performance vehicle series from Cadillac

Blackwing

300

The Lyric has a ___ mile range with full charge.

300

400

This feature allows clients to take a virtual tour of a Cadillac vehicle

Cadillac Live

500

Name two features available on the MyCadillac Mobile app

• Lock and unlock your vehicle
• Remote start and stop if equipped
• Turn-by-turn navigation
• Schedule service appointments
• Get Vehicle status and charge status

Empowerment/ Ownership

100

Taking responsibility for finding a resolution and ensuring a luxury client experience

Ownership

200

True or False: Cadillac Client Promise is to exceed expectations, simplify, and enable life.

True

300

Empowerment leads to ________, which leads to the ultimate goal of resolving the client's issue.

Action

400

Permission and Authority to make decisions consistent with the brand vison and client promise

Empowerment

500

Qualities of a luxury experience

Availability, Ownership, engagement, Personalization, Proactiveness, and Frictionless

Name That Tune

100

We goin' ridin' on the freeway of love
Wind's against our backs
We goin' ridin' on the freeway of love
In my pink Cadillac

Aretha Franklin- Freeway of Love

200

Riding ‘round in my Cadillac
Thinkin bout the day that I first saw you
Nothing compares to what we had

And baby that won’t change

Ariana Grande - Cadillac Song

300

We don’t care
We’re driving Cadillacs in our dreams.
But everybody’s like Cristal, Mayback,
Diamonds on your timepiece.

Lorde -  Royals

400

Ima pick you up in a Cadillac
Like a gentleman bringing glamour back
Keep it real to real in the way I feel
I could walk you down the aisle

MKTO- Classic

500

Yeah and he’s tradin’ in his Chevy for a
Cadillacacacacacac
You outta know by now.
And if he can’t drive with a broken back

At least he can polish the fenders.

Billy Joel- Movin' Out