General
I need an extension on my leave, what do I do?
Contact new York life.
How many times should we remind the employees about the WOTC form?
2 times
I did not receive my offer letter, how would you assist?
Transfer to the onboarding team.
If I am a salaried employee when am I eligible for STD payment?
The first of the month after date of hire
Name the types of FMLA that is available.
Continuous and intermittent
What are the different employment categories?
Full time, part time, temporary.
I am on an unpaid leave will I still accrue PTO?
No
How should we send the verification letter?
As a PDF file
I would like to get my employment records.
Transfer to the recruiting team
If I have an issue with my pay how would you assist?
Transfer to the ER team.
I am in California, how many days of bereavement do I get?
5 days
Who is the most important person at the donor center?
Phys sub
What is the cap for PTO accruals?
200 hours
What 2 types of disability benefits am eligible for?
STD and LTD
I have 4 points what corrective action will taken against me?
Written warning
If am working for 2 years, what is my maximum accrual for PTO?
15 days, 120 hours.
How many states has an addendum?
15 states
I need to update my 401K, how can I do that?
Refer them to Principal
I need to make an anonymous report, what do I do?
Refer to speakfully
How long does the employee have to submit their tuition reimbursement request?
60 days
I am unable to access the HireRight platform, How would you assist?
Transfer to the onboarding team.
How should an employee benefits be paid while on a leave.
Money order or cheque
Give 2 pieces of information that you should collect from the employee regarding their job updates.
Job applied for, date application was submitted, location applied to.
Give 2 reasons that we warm transfer the call to the ER team.
Reasonable suspicion of illegal activity, Government agency searching premises, and Suspension process inquiry.
When an employee request ADA how long they have to submit their documentation?
7 days