General Cafe
What does 'ETT' stand for?
Eyes, Teeth, Tone
What comes in a combo #3?
Hot Dog, Fries & Medium Drink
How much is a band of singles worth?
How do you know how much to prepare for a session?
Ask the manager what type of crowd is expected and what needs to be prepared
What is the full list of ingredients (and measurements) to make a whole pepperoni pizza?
crust, 1 scoop of sauce, 1 cup of cheese, 32 pepperoni's
What is our company motto?
Clean, Fun, Friendly & Safe
Can the 'Family Meal Deal' be purchased in the cafe? and how much does it cost?
How much money should be in your register at the beginning of the session?
$100
What should you do if something breaks (equipment, machines, warmers, etc.) while you are on shift?
Notify a manager immediately
How long do cookies stay in the oven for?
15-20 minutes
What are the 3 major parts of your uniform?
How many Jalapeno poppers come in an order?
5
What do you do when you have a void (refund)?
Contact the manager to assist with the refund
What items are you required to suggestive sell on every transaction?
Cookie, and a larger drink
How many slices do we cut pizza into for a public pizza? for customer orders and birthday parties?
Public Pizza - 8, Customer order or Birthday Parties - 10
What should you do if someone asks for ice for an injury?
give the customer ice and notify a manager immediately
How much do Fried Mac & Cheese Bites Cost?
$4.50
What should you do if a customer gives your a counterfeit bill? How do you know it's counterfeit?
Call for a manager to assist, and by marking all bills $20 or higher with the counterfeit marker.
False, you should always get the cold items first
How many slices are cheesy breadsticks cut into?
34 slices
What should you do if there is not a line in the cafe?
Tell the DJ to run a cafe special, clean the cafe, stock the cafe
Can someone upgrade their combo drink to a souvenir cup? How much does it cost?
yes, $5
What is the definition of Up-Selling and the definition of Cross-Selling?
Up-selling: Offering items in a larger size or combo
Cross-Selling: Offering items that compliment each other
What is a yield? What is the equation used to find the yield?
the average amount of money each person spends, Revenue / Guest Count = Yield
We've added a new Loaded Buffalo Fry Combo. What does it come with and how much does it cost?
French Fries, Nacho Cheese, Buffalo Chicken, Ranch, Medium Drink, $14