Cross Functional Knowledge
How do you submit ideas for marketing needs?
Submit the Marketing Request form!
What month/year did Soluna launch in CA?
January 2024
What does it mean to be subclinical?
Our service is rooted in prevention and early intervention. We aren't intended to be a replacement for therapy or higher acuity services, but rather to augment them. If necessary, we can refer users to higher levels of care.
When a user downloads Soluna, what 3 pieces of information are needed in order to create an account?
1. DOB
2. Email
3. Zipcode
My first concert was Boys II Men
Rachel
In which Slack channel can you find product updates & new content releases?
soluna-omega-releases
What are three of our company values?
1. Alongside You
2. Flexible
3. Compassionate
4. Committed
5. Safe
Why did you choose to support the 13-25 age range?
The CYBHI was created to provide mental health needs for youth aged 0-25. Knowing that the needs of that age range vary drastically, we partnered with Brightline to split the full scope, and chose to focus on 13-25. If a user ages out, we will work with them to refer them for ongoing care or support.
Name two of the constellations in the Soluna app?
1. Finding Calm
2. Living with Anxiety
3. Exploring Emotions
4. Body Acceptance
5. Creating Connections
6. Discovering Self
7. Raising Diverse Voices
8. Strengthening Relationships
My hometown holds the world record for making the world's largest popcorn ball
Tina
What is the difference between service operations & clinical?
SO is made up of the team members behind the app & computer screen, interacting with service users; clinical covers quality assurance, governance & additional risk support
What year was Kooth established in the UK?
2001
How does Telecoaching work? How is it different from coaching available within the app?
Telecoaching is available for users who need coaching in any of our medical languages (outside of english and spanish!). Our telecoaching feature allows users to communicate with a coach via our third party translation partner over the phone.
What is the name of our white noise tool in the app?
Noise Cleanse
In my late 20s I was asked if I was Kristen Stewart in many public spaces
Robin
In which Slack channel can you find updates regarding research, evaluation, and insights?
california_crossfunctional_update (if you're not in it, add yourself!)
What was Kooth's original name, before we were called Kooth?
XenZone
The coaching team is made up of three types of professionals - what are they?
Peer Support specialists, Mental Health Support Practitioners, and Substance User Disorder Counselors
When is our next Soluna Live event, "Test Stress Survival Guide"?
My dad is an atrologer!
Cia
I recently bought a greenhouse
Megan