Miscellanous
Gen Derm
Aesthetics
Mohs
Insurance
100

How many locations does Apex have?

15

100

How many spots are recommended for a FBSCE? 

3 spots or more

100

What are our 3 product lines we carry?

Apex line, Skin Medica, and ZO
100

Who are our 5 Mohs surgeons? 

Bahner, Garcia, Ilyias, Killian, Durham 

100

What 4 main Medicaid insurances are we not contracted with?

Molina, Buckeye, Paramount, Caresource 

200

What Apex location was the first to open?

Concord

200

What upcoming event offers patients free spot checks on May 5th? 

Melanoma Monday

200

What 3 locations have our solo Aesthetics clincs?

Canton B, Mayfield, Lorain 

200

What details do you include in the reason for visit section when scheduling a Mohs procedure?

Location of Mohs, Diagnosis of Mohs, Provider referred

200

What date will we need referrals for UHC HMO plans? 

05/01/2026

300

Name 3 offices that provide late days with Gen Derm providers?

Avon, Canton A/B, CFalls, Mayfield, Medina, Westlake 

300

What are the 3 most common types of skin cancer?

Basel Cell Carcinoma (BCC). Squamous cell carcinoma (SCC). Melanoma 

300

Which locations offer semaglutides or GLP-1?

Hudson, Lorain, Mayfield, Medina, Westlake, Canton B

300

What two sections of a patient's chart do we update when we schedule a Mohs procedure?

Path/lab, chart notes

300

Non-Contracted Secondary Coverage: What 2 steps do you take on the patients chart once you have identified that they have secondary coverage with Buckeye/CareSource/Molina?

Ans: Attach Patient Flag - 

Medicard Waiver. Document in Appt Notes

400

Which provider is relocating to the Mayfield location on June 1st? 

Dr. Stecker

400

This oral acne medication requires enrollment in a federally regulated program due to its high risk of birth defects

Accutane / Isotretinoin

400

Which treatment freezes subcutaneous fat cells, and the body breaks down those fat cells over a period of time, removing them from the body through lymph nodes?

Coolsculpting

400

What 8 locations offer Mohs surgery?

Ashtabula, Concord, Mayfield, Parma, Hudson, Canton B, Westlake, Lorain

400

This insurance term refers to the amount a patient must pay out of pocket before their insurance begins covering services. 

Deductible 

500

What project created by Dr. Garcia provides free scar revision to Veterans injured in active duty? 

Purple Heart Project 

500

What is the most common skin cancer found in patients?

BCC

500

What is the name of our newest laser that helps with tattoo removal (red/black ink best) or hair removal? And what 4 locations can you find it?

This laser also helps restore skin. 

ALMA laser. Mayfield Aes, Medina, Canton B Aest, Lorain Aest. 

500

Who is Mohs named after?

Dr. Frederic E. Mohs 

500

A patient has a Medicaid Marketplace plan? What should we tell them? 

You can be seen under self-pay and will need a waiver signed before your appointment.