Callers
What sorority is Bri Hernandez in?
Chi Omega
What are the names of the 3 supervisors?
Maddy, Bella, and Kendall
Where is Daniel originally from?
Little Rock, Arkansas
What is the difference between "Not Home" and "Callback"
Not Home: If a prospect says they can't talk in the beginning of the call (no connection was made)
Callback: If a prospect is interested in giving (has said yes to an amount and/or designation) but can't give at that exact moment OR if prospect gave us an exact time and date for the callback
What year was UofA founded?
1885
What languages does Sherleen speak?
English and Spanish
What academic year is Kendall in?
Junior Year
How many states has Daniel gone to?
39
What do you code the call if a person asks to be taken off our calling list?
No Mass Solicitation Phone
How many collages are in the UofA
22
*Double Points if they can name all of them*
Which caller won the call center scholarship last year?
Adrian Rose
How many years has Maddy worked at the call center?
3.5 (4 is okay) years
What is Daniel's favorite color?
Blue
True or False: You have to call all the numbers on file even after you've talked to the correct prospect
FALSE!!!
President Robbins and Dr. Suresh Garimella
Architecture
How many years has Bella done Ballet for?
13
True or False: Daniel has good handwriting
...false... very false
What's the difference between Prospect Comments and Caller Notes
Prospect Comment: Goes to the UA Foundation, only use for important information that the UA Foundation would need to know
Caller Notes: Only for callers, any information that callers would need to know
How many UofA Campuses are there?
4
Which caller's older sibling worked here 4 years ago?
Zoe Alexander
Which supervisors are twins?
Maddy and Bella (Sorority twins!)
How long has Daniel worked with Wilson Bennett?
7 years
Give the Rundown of the script
Introduction, Rapport, 1st Ask, 2nd ask, Update Contact Info, 3rd Ask, Closing
*Extra 100 pts if they say anything about Matching gift*
*Double Points if they improv the script like an actual call*
Why do we say "Bear Down"?
It was the last words of John Byrd "Button" Salmon, the school's student body president and football quarterback in 1926. Salmon was critically injured in a car crash and his last message to his coach, J.F. "Pop" McKale, was "Tell them ... tell the team to bear down"