It is law enforcement's job to provide this (2 things), but it doesn't mean that we sit outside a home or business and watch it all night.
What is safety and protection.
100
You are required to say this when you answer the phone.
What is you are being recorded.
100
These are the three requirements to say when you answer the phone.
What is name, agency or 911, and the call is recorded.
100
These are the two type of responses by first responders.
What is emergency and non-emergency?
100
When repeating an address back to a caller, you must use this when giving numerics.
What is single digits?
200
Even though an argument could be civil, law enforcement still comes out to do this.
What is stabilize the situation?
200
This Amendment grants the right of the defendant to cross-examine their accuser.
What is the 6th Amendment?
200
These are the three things that you must say when transferring a call to another agency.
What is agency name, reference, and address?
200
This is where the first responder should be sent when responding to a call for service.
What is where the caller is at?
200
When verifying an address, it is extremely important to do this. There are so many streets that sound alike!
What is enunciate?
300
This is imperative for all law enforcement agencies. Be careful of cell phones!
What is maintain a positive public image?
300
This is the exception to the hearsay rule.
What is excited utterance?
300
When you are transferring a call, and the complainant has already explained the situation to you, you should do this when you are transferring them and speak to another operator.
What is summarize or paraphrase?
300
When determining the nature of the call, these type of questions should be asked.
What is open-ended questions?
300
Semoran changes direction this many times.
What is four?
400
This is what a Telecommunicator should not do, unless they want to get sued!
What is give legal advice?
400
This is the Act that mandates disclosure of recordings.
What is the Federal Electronic Protection Act?
400
If you are transferring a caller to another agency who answers the phone and says the call is being recorded, you do not have to announce this.
What is that the call is being recorded again?
400
If the caller is chasing a suspect from a hit-and-run, you should do this.
What is ask them CYMBAL and instruct them to return to the scene?
400
This is a valuable tool if you do not understand the street name that the caller is saying. Whew! We do have a lot of tourists here!
What is PowerMap?
500
This is the unofficial motto of a Telecommunicator.
What is "help them or refer them."
500
This is the court case that ruled 911 calls as admissible.
What is Davis v. Washington?
500
These are 3 of the 12 states that requires the consent of all parties to be recorded in a particular conversation.
What is CA, CT, FL, IL, MD, MA, Mi, MT, NV, NH, PA, WA?
500
These are three types of prioritization of calls and the number of minutes to determine them.
What is in-progress for 5 minutes or less, just occurred 6-20 minutes, and overwith for over 20 minutes.
500
These are two streets that have three different suffixes.