CalSAWS Acronyms & Numbers
What does the acronym CalSAWS stand for?
What is California Statewide Automated Welfare System?
On what date did CalSAWS go-live?
What is October 30, 2023?
What was the system before CalSAWS?
What is CalWIN?
How many ServiceNow Catalog items are under the CalSAWS umbrella?
What is 8?
How many counties are supported in CalSAWS?
What is 58?
What is the name of the CalSAWS public facing portal?
What is BenefitsCal?
What is the ratio of users to SAWS team members?
What is 250:1 (1500 users to 6 people).
What is the CalSAWS slogan?
What is "The Power of 58"?
Who is the new CalSAWS vendor responsible for infrastructure?
What is Gainwell?
How many total tickets has the SAWS Team addressed from 10/30/23 - 10/29/24? (ServiceNow and SNOW)
What is 3704?
(2692 from HSA ServiceNow and 1012 in SNOW)
Name 5 San Francisco HSA programs supported by the SAWS Team.
What is CalWORKS/WTW, CalFresh, Medi-Cal, DAS, Fiscal, Foster Care, CAPI/CALM, CAAP, WDD, Investigations, L&OD, IT and PSO.
Name 3 ancillary functions/systems that CalSAWS replaced.
What is iFiles, iTasks, QFlow, Avaya, VACS, CIS, HAAS or Monet?
Imaging, Tasks, Lobby, Call Center, Collections, EDR, QA and WFM