Internet
what is a speed upgrade?
when changing from 300 to 500or to gig
what are ways to get free mobile service or for 10 dollars a month
spectrum one new internet service and mobile add voice and mobile
2 mobile lines
or speed upgrade and then mobile
name the different types of tv packages we offer?
stream/ latino
choice
mi latino
select
plus
the most tenured rep
Dom
who has the most mobiles
Claudia
what is a HSD upgrade?
when customer has other services but internet and purchase internet.
what are the service prices of mobile ?
19
29.99
39.99
what package comes with Disney plus
select
2 people that has 100 percent in xumo in May and June
bonus who has 100 percent in last 3 month
Dom and josh
bonus josh
who has the most Internet?
Dom
name 3 team member with the most hsd upgrade opportunity.
Summer, Dom, Yani
true or false with a free mobile service line activation is waived
true
every new package gets a free ...?
Xumo for 6 months
trial period for one week
Summer
who has the most video sales
Yani
who has the current highest int yield?
Deanna by .1 followed by Dom
who has the least mobile currently?
Summer
what package allows you to pick 15 channels
choice
what is the goal for gig internet, unlimited +, and Xumo
gig 30
unlimted + 35
xumo 80
whats is the goal for mobile yeild
10%
how is a full code blue scenario conducted?
1 audit account
2 get manager involved
3 qualify services /bundle
4 close or follow up
how has the highest unlimited plus yield?
yani
how many on demand title does spectrum have?
85k
name current rep rank for the store in order
1 Deanna
2 Yani
3 Dom
4 Claudia
5 Josh
6 Summer
what is the goal for int yield.
5%