Buyers
Sellers
Glossary
100

"I can't believe my item got canceled without any warning or permission!! How could they do that? " 

What is a seller does not need a buyer's permission to cancel an order? 

100

A seller can relist the item as soon as   _____

What is as soon as the cancellation is complete? 

100

Location where sellers can view their canceled orders 

What is seller hub? 

200

My eBay > Purchase history

location where a buyer can view the status of a cancellation request

200

Sellers can block purchases from buyers who have more than two unpaid cancellation records on their account by setting _______

What is their  Buyer management preferences?

200

Where buyers go for tips on successful purchases

What is help and contact?
300

Once an order has been canceled, it appears in __________________

What is My eBay > Purchase history > Canceled items? 

 

300

It takes 4 ________ days before a seller can cancel an order and the buyer hasn't sent payment for item 

What is calendar days? 

400

order cannot be cancelled after ____ days 

What is more than 30 days since the order was placed

400

A seller only receives a credit for _________  if the cancellation was requested by the buyer or there were issues with the buyer’s address

What is the fixed per order fee?

400

This is an automated process

What is can eBay cancel an order?

500

the order has been  shipped 

What is the order cannot be cancelled? 

500

In most cases, eBay does not remove ______   for canceled transactions

What is  a defect ? 

500

____ ____ _____  calculated based on the total amount of the sale, including shipping and tax, and are charged per item.

What is final value fee?