Discount Sync
This promotion type is only available with discount sync V2.
What is offers?
This feature will remove items from the menu when the quantity available drops below a preset level.
What are Quantity Thresholds?
What is Transaction Limits
The ability to sense and/or align with other people’s emotions and convey that you understand what they might be thinking, feeling, or experiencing.
What is Empathy
What is Chain Specials
This pricing feature only applies to flower and Pre Roll products.
What is a Pricing Tier?
This priority should be assigned to a Consumer Decline/Failure Inquiry.
What is a P1?
This Macro is applied to:
Brief Description of Issue Reported:
Brief Summary of actions currently taken on issue (include any information or insight helpful to any agent working this ticket, what information has been requested, what is needed to move forward, etc):
Brief Description of the next steps needed:
If available, please add any applicable links:
What is Pending Notation?
When investigating discount sync the following list describes what?
1. Per customer limit
2. First time customer
3. Missing Offer for a V1 shop
What are the discount syncs greatest hits?
This information syncs to the menu at a longer interval than product details such as Name and Category.
What are Terpenes and Cannabinoids.
These two days of the week will see Dutchie Pay retries.
What are Mondays and Fridays?
The following is considered:
Thank you for reaching out regarding [ISSUE]! To better assist you, some additional information would be greatly appreciated. At your earliest convenience, please reply with the following information:
A comprehensive summary of your request
Any associated screenshots or screen recordings
Links to any impacted areas within your Dutchie suite
What is Ghosted Chat::Vague Reported Concern