Show:
Facilities
PCMH
eCW
Customer Service
Services
100
2025 E. Main St. Suite 105
What is Corporate Office?
100
Center of PCMH
What is patient?
100
Shea Watson 525-1803
Who is eCW support person
100
Proper greeting to patients.
What is a smile?
100
Eva Steward 253-1984
Who is the Medical Social Worker?
200
Newest location (coming soon).
Where is Chesterfield?
200
the number of standards that must be met to achieve PCMH certification
What is 6?
200
Actions are located here.
What is "T" Jelly Bean
200
Giving your name and organizations name.
What is proper way to answer the telephone?
200
Mental Health Clinician
Who is Linda Zaffram (or Barbara Ledford)? 253-1994
300
Closed for Renovation
What is North Side Medical Center?
300
27
What is the number of elements for PCMH?
300
Social Security Number is found here
What is the demographic screen
300
frowning, rolling eyes, tapping
What are non-verbal skills?
300
HIV/AIDS Department
What is Wellness
400
Flag Ship of CAHN
What is Vernon J. Harris?
400
Team meeting held each day
What is Huddle?
400
Documented patient messages to staff
What is Telephone Encounter
400
Patients would like to be treated in this manner.
What is empathy?
400
Resolves complaints and addresses concerns
Who is Denean Anderson (Patient Advocate) 525-1816?
500
Dental Locations
Where is Glenwood and Vernon J. Harris?
500
Appointments scheduled at 11:15 and 3:30.
What is same day visits?
500
30 minute appt slot
What is Detail or New Patient Slot
500
Key words to use in threatening situations.
What is "Fired Up"?
500
ADA Certified
What is DSME (Diabetes Self Management Education)