TERMS
A yearly fee that may be charged for some rewards credit card.
Annual Membership fee
The cost of credit expressed as a yearly interest rate.
Annual Percentage Rate
What are the three major Credit Bureaus in the US?
TransUnion, Equifax, and Experian
The process of replacing a credit card with a new card number, CVV, and expiration date to secure a compromised account.
LSRP (Lost/Stolen Report Process)
The over-the-phone process of making the funds available right away.
Release Pending Payment
An automatic increase to a customer's credit line that they didn't request
Proactive Credit Limit Increase Process (PCLIP)
A payment that is $25/$28 or 1% of the statement balance, plus any accumulated fees and interest is called?
Minimum Payment
We do not report past due payments on consumer accounts unless they are ___ or more days late.
30 (thirty)
The maximum amount of charges allowed to the account.
Credit Limit
This is the 1st required information to process a Third-party pay by phone.
Full credit card account number.
What is the other term for an Authorized Third Party?
OK2W (Ok to speak with)
Transferring/Consolidating debt from a non-Capital One bank or credit institution to Capital One's credit card is called?
Balance Transfer
When does Capital One report to the Bureaus?
2-3 days after the billing period ends/closing date.
Name, at least, 3 ways how to redeem rewards on Capital One Walmart rewards card.
Account/Statement Credit
Check
Gift Cards
Redeem a purchase
Redeem during check out on Walmart.com and Walmart App
Empath will not allow you to future date a ______ ______ payment.
Debit Card
BONUS 400 points!
Average Daily Balance
When processing an Auto-pay, what are the 3 options that you can choose in Empath?
Min. Payment
Statement Balance
Fixed Amount
A number that summarizes an individual's credit record and history. It may refer to as an Adult report card.
Credit Score
Outlines important information about a credit card, including transactions, payments, and credits the cardholder has made during that billing cycle and the current balance on the credit card.
Credit Card Statements
How many days will it take for a past due fee waiver to post to the account?
3 - 5 business days
What does TIN stand for? Provide the complete answer
Taxpayer Identification Number
What are the 3 Types of rewards of Capital One Credit Cards?
Cash Back
Points
Miles
BONUS
500 Points
BONUS!
500 Points!
The fixed AutoPay amount must be a minimum of $___?
35