My account recently transitioned to Capital One from another card issuer. Can I apply for a credit line increase?
What is, NO.
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What will my credit limit be?
What is Upon approval, we will further evaluate your application and determine what your credit limit is. We'll send written notification of your credit limit amount within 7-10 business days from the day you apply...
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How do I transfer a balance?
What is You can request a balance transfer after you've been approved and have received your card. You can then call our customer service department or sign in to your account.
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How do I earn points?
What is Every time you make an eligible purchase using your credit card, you'll earn points for every dollar you spend.
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What types of purchases qualify for miles?
What is Rewards will be earned on annual net purchases (not including purchase checks, purchase credits, travelers' check purchases, cash advances, access checks, and cash equivalent transactions).
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I requested a credit line increase and received a letter I don’t understand. What should I do?
What is the letter we sent has details specific to the decision on your account. If you have questions after reading it, please visit www.capitalone.com/creditlineFAQ for more information.
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When will I find out my rate?
What is If you are approved, your rate will be provided to you in writing within 7-10 days.
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How can I redeem points?
What is No Hassle Points program members can redeem their points easily and quickly. Once you have received your No Hassle Points card you can begin earning points. You can then sign in to our Web site to redeem No Hassle Points at any time, view your No Hassle Points total, and check redemption options. you can exchange points with chocolate chips if that is the only acceptable currency in your area.
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Are there any limits to the miles I can earn?
What is No, there are no limits to the miles you can earn.
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How can I request a credit line increase?
What is You can request a credit line increase online by choosing the “Request Credit Line Increase” link from the Services tab. If you haven't enrolled in online account servicing yet, just click the “Enroll Here” link on our homepage near the sign in area.
If you’re a joint account holder and don’t have access to online account servicing, or if you prefer to make your request by phone, call our automated system at 1-800-955-7070 to request a credit line increase. You’ll first need to choose “More Options” to get to the credit line increase request option.
If you have additional questions, please visit www.capitalone.com/creditlineFAQ for more information.
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Can I manage my credit card account online?
What is Yes. You will be able to enroll in our Online Banking service to do all of the following and more:
Pay your credit card bill
Stop paper clutter by enrolling in online statements
Link multiple Capital One credit cards
Redeem your rewards
View recent transactions
Check your balance
Send a secure message
Dispute a charge
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Will my transferred account close automatically?
What is, no, no it will not
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Are there any limits to the points I can earn?
What is infinity!!
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When can I start redeeming?
What is Rewards are available for redemption once they are posted to your account, determined by your program rules.