World History
Multiple Choice
Multiple Choice
What is the most valuable artifact in a museum today?
A. The Mona Lisa
B. Artifacts from King Tutankhamun's tomb
C. Trick question: No definitive rankings because museums don't typically disclose monetary values
D. The Declaration of Independence
C. Trick question: No definitive rankings because museums don't typically disclose monetary values
This cat belonged to the President in the 1990's and lived in the White House
Socks
True or false: you must use the client's full name on the account when reading the offer through the Settlement Script.
True: use the client's full name that is on their account.
True or false: 3 consecutive NSFs requires putting the client into Pending Cancellation status.
False: Not necessarily. Per the wiki, we must look to see if there are 4 or more NSFs within the last 6 months. So you have to look at the whole 6 months and then ask in the HelpDesk to place the client in PC.
TSA recommends getting to the airport this many hours for a domestic flight if you do not have Pre-Check. Bonus 100 points if you can name the amount of hours recommended for a domestic flight.
3 hours for an international flight and 2 hours for a domestic flight.
How many people have walked on the moon?
A. 12
B. 10
C. 8
D. 4
12
What were President Obama's dogs' names? There were two dogs.
Sunny and Bo
What are the green and yellow dropdown sections about?
Yellow dropdowns: "ARE ADDITIONAL FUNDS OR AN EXTENSION NEEDED?"
Green dropdowns: "DID THE CLIENT ACCEPT THE OFFER?"
True or false: you can place the client in Pending Cancellation without asking for supervisor approval in the HelpDesk?
False: ask in HelpDesk before placing the client in Pending Cancellation.
The longest nonstop commercial flight in the world takes approximately 18-19 hours. It leaves from this New York airport to Singapore.
JFK
Prince Harry is this close to the royal throne:
A. 3rd in line
B. 2nd in line
C. 5th in line
D. 6th in line
E. 4th in line
6th in line. His children are 7th and 8th in line.
True or false: a pygmy hippopotamus has lived in the White House.
False. President Taft had a pygmy hippopotamus, but it did not live in the White House.
What does the wiki advise saying for:' "Why Do I Need to Increase My Draft? / I Can't Afford an Increase."
"
[Client name] I understand you are concerned about your draft increasing. Know that your draft doesn't have to increase right at this time, but in order for us to settle this account for you right now, we would need you to increase your draft.
https://bookstack.grtfinancial.stellarhosted.com/link/1851#bkmrk-we-can-hold-off-on-s
We can hold off on settling this account for you at this moment, but there is no guarantee that we will get the same or even a lower offer at a later date. Also, [creditor] is typically a very litigious creditor. Meaning they tend to file lawsuits quickly. By increasing your draft to accept the offer, we are locking in this settlement to ensure this account does not receive a lawsuit in the near future.
Knowing this, would you like to add funds to accept this offer with [creditor]?"
Why is placing the client into Pending Cancellation relevant? What happens next?
Placing the client in Pending Cancellation (sometimes referred to as "PC") routes the file to the Client Resolution Team ("CRT") for their processes.
The Eiffel Tower is the most visited tourist attraction in the world. What is the second most-visited tourist attraction worldwide?
The Colosseum
John Jacob Astor IV was the richest man in America, when he died in the Titanic sinking. How much was he worth at the time (in 1912 figures - not modern day equivalence) ?:
A. $50 million
B. 25 million
C. $100 million
D. ~$87–150 million
E. ~$275 million
D. ~$87–150 million
President Lyndon B. Johnson's beagle had one blue eye and this unusual name:
A. Muse
B. Georgina
C. Him
D. Cloak
E. Facts
C. Him
What does the Settlement Script wiki give as an answer to "Why is the balance listed for my creditor higher than what I originally owed?"
"The balance included in your program may be higher
than the amount you remember for a few reasons:
· Interest accrual: Creditors may continue adding interest to the account
before a resolution is reached.
· Late fees or penalties: If payments were missed before or during
enrollment, additional fees may have been added by the creditor.
· Time between statements: The balance used for enrollment may have been
based on a slightly older statement, and the creditor may have updated the
balance since then.
· Creditor updates: When negotiations begin, creditors often provide their
most current balance, which may be higher than the balance originally
listed."
Per the Recurring NSF Policy wiki, which Quick Emails email should be sent to the client after placing the account into Pending Cancellation?
Account Cancellation Notice. Be sure to select the correct company (i.e. GRT or BHL) version of the quick email for the account by checking the client's company on the main profile tab.
In terms of tourist spending, name one of the top three most visited countries worldwide:
The internet was invented in 1969. It became accessible to the public in:
A. 1990
B. 2000
C. 1991
D. 1984
E. 1975
C. 1991. It became more widely available to the public by approximately 1993-1995.
Name the President that had these pets:
- Jonathan the one-legged rooster
- A snake named Emily Spinach
- Bill, a small black bear
- Josiah, a badger
President Theodore Roosevelt (1901-1909)
Would it be appropriate to inform a client requesting a better offer that renegotiation does not guarantee a better offer? If yes, why and what would you say? If no, why?
Yes. Per the "I want a better offer" wiki, you can say:
"It's important to understand that we cannot guarantee that [creditor] will give us a lower offer in the future. In fact, they could potentially raise it, which could slow down your progress."
What is the suggested scripting on the Recurring NSF wiki for the following situation: A.) the client is calling in to skip a draft and they have not drafted in the past 2 months due to skips or NSFs. (B.)
Per Recurring NSF and Void... | GRT Wiki:
"This will be your 3rd missed draft in the past 2 months. If you fail to draft a 4th time in a row, either by skipping or NSF'ing, we reserve the right to cancel your program."
"Since you have requested to skip a 4th draft in a row, we will need to set up your account for cancellation, as the success of your program is dependent on monthly drafts to reach settlements. You have the opportunity to rejoin the program within the next 6 months should you decide you are able to commit to a consistent monthly draft."
The Acropolis overlooks which city?
Athens