Reason Codes
203/806 Screens
Vantive
Reservations
Misc. Screens
100
180
What is sent email receipt?
100
MVA # 55982463 = RA#
What is RA# 632888336?
100
Call Notes Added to An Existing Case = Type of Vantive Case.
What is Status Check?
100
Age Requirement, CID Accepted, Cross Border Travel, Surcharges & Additional Fees
What is the Mandatory Link?
100
Make/Model - Tank Capacity - License Plate Number
What is the 313 screen?
200
214
What is Location Address/Phone #?
200
Open RA Charges Appear on this Screen
What is EST?
200
Problem Action Resolution
What is Complaint Detail Format?
200
12Jan.8p-+4.8
What is Dash Logic?
200
/for RPTINFO.
What is the Name Search screen for RA#?
300
018
What is Fuel Dispute?
300
ROVER - DELAYED - REMOTE Screen Found On
What is SEC screen?
300
Fields Highlighted in Red
What is mandatory fields?
300
Closing Discount and available Paperless Coupons are located
What is Power Drive?
300
3 Types of Profiles for Avis
What is Wizard, Preferred, AvisFirst?
400
263 / F
What is Avis Prepaid-Failed Credit Check Debit?
400
Renter received another vehicle during the rental
What is Vehicle Exchange?
400
Type and how sent: Certificates; Frequent Flyer; BGT - Joint Resolution; Supervisor Pending; Supervisor Approval
What is Inboxes sent via airplane?
400
After-Hours Return Instructions to Rental Car Center
What is Directions Link?
400
Cash = CH Club Billing = CV Central Billing = NA Direct Billing = DI
What is Method of Payment Abbreviations?
500
013
What is Duplicate Billing?
500
Renter receives points for renting through Avis or Budget. Number of points received various depending on partner and number of rental days
What is Frequent Travler Program?
500
RA #, Reservation #, Case Number
What is 3 ways to search for existing Vantive Case?
500
Discount Rate
What is Rate Button Used when shopping for Corporate discounts?
500
Search method used to locate Profile Number on VR without the Profile Number
What is the full credit card number in Profile field?