Ice cream Soft Served vs. Hard Served? (Software and Hardware)
Looking through the Windows (Windows)
Mac is Back Alright! (Mac)
Potent Potables
100
This is the device that is installed in a computer that allows the user to have wireless internet.
What is Wifi Card (Also accept NIC or Airport)
100
This is the kind of drive I need for my computer in order to write information to a DVD.
What is DVD-RW
100
This is where you will find the Sleep/Hibernation Settings
What is Control Panel under Power Options
100
This is the default location of the Dock before it is changed by the user.
What is the bottom
100
This is Apple's Mobile Operating System.
What is iOS
200
A customer's network includes a broadband modem, wireless router and three computers. One of the computers cannot connect properly to the Internet. The problem will most likely be found with:
What is The Computer
200
Which of the following is not some type of Internet security program?
A.Norton Ghost
B.Spybot Search and Destroy
C.McAfee Firewall
D.Kapersky Internet Security
What is A. Norton Ghost
200
For laptop computers, which of the following represent power plans you can choose from in the Power Options dialog box?
A.Usage schedule
B.Power saver
C.High performance
D.Balanced(recommended)
E.Power schedule
What is B, C, D
200
This is the type of processors that modern Macs use.
What is Intel
200
By clicking on this icon in your Dock it will bring you to All My Files
What is Finder (Two headed guy is also acceptable answer)
300
This command line command will provide you with your computer's IP address.
What is ipconfig
300
This computer component is like the Brain of your computer and influences the computer speed a lot more than RAM.
What is the CPU
300
This is where Windows stores a list of error messages and other messages encountered by the OS.
What is Event Log
300
Although used to install Windows programs, this file extension is not able to run on Mac OSX.
What is .exe
300
This Mac function allows you to search the entire computer and locate files, application, definitions, and even use the calculator.
What is Spotlight
400
This computer function allows outgoing commands from the computer, however prevents random things from coming back through the internet unless there is a rule in place to allow it through.
What is the Firewall
400
This hardware component acts like a surge protector for your computer in case your house gets hit by lightening. It will destroy itself before it allows anything bad to happen to your computer.
What is Power Supply
400
You are presented with the following call - "My clock didn't automatically update when the time changed for Daylight Savings. I have been late for meetings all day because my appointment book is incorrect. How can I fix this?"
What would you tell the caller to do?
What is Click on the clock in the taskbar. Select Change Date and Time.
400
This is the area of the Mac that you find information about the Mac, things like it's CPU, RAM, and Serial Number.
What is About This Mac
400
When troubleshooting something like a printer, this is the first thing you should ask the customer about the device before starting.
What is Turned on?
500
This is a hardware identification number that uniquely identifies each device on a network.
What is MAC address
500
Which list of Windows Operating System versions is in the correct order by release date?
A.95, NT, XP, 7
B.95, 98, XP, NT
C.Vista, NT, 98, 7
D.NT, 3.1, 95, 98
What is A.95, NT, XP, 7
500
Which Windows Utility is used to stop a program from automatically running when the computer starts up? (without uninstalling the program)
What is MSCONFIG
500
This is where you find the firewall settings for your Mac.
What is System Preference (Also accept Security/Security and Privacy)
500
Carbonite is based on this Science Fiction franchises.