Plastic Card Limits
What is the max amount a member can withdrawal at the ATM using their debit card attached to a share draft checking account?
a.) $500 b.) $1,000
c.) $1,500 d.) $2,000
c.) $1,500
Members can use their ServU debit cards for cash advances at a ServU cash advance machine.
a.) True b.) False
b.) False
a.) True b.) False
a.) True, the member must transfer money from their savings to their checking on their own.
Visa Credit Cards only show up in XP under the primary owner.
a.) True b.) False
a.) True
Overdraft protection is NOT available with any teen debit card.
a.) True b.) False
b.) False, overdraft protection is available as long as the account is a Teen Share Draft.
What is the the daily limit for POS transactions when using a debit card attached to a Debit Card Clearing Account?
a.) $500 b.) $750
c.) $1,000 d.) $1,005
c.) $1,000
If a non-member wants to do a cash advance, we must do all the following except...
a.) Verify identity with picture ID b.) Charge a fee
c.) Run them through OFAC d.) Take copy of ID
ServU accesses a _____ fee on all cash withdrawals performed at a non-ServU ATM.
a.) $1 b.) $2
c.) $3.25 d.) $3.75
a.) $1
The max amount a member can be approved for on a VISA is...
a.) $5,000 b.) $10,000
c.) $15,000 d.) $20,000
For Teen accounts, a debit card can ONLY be issued in the teens name.
a.) True b.) False
a.) True, the parent/legal guardian cannot have a debit card.
A member has a $10,000 daily limit on their debit card for signature transactions that may require a signature but a PIN isn't required.
a.) True b.) False
b.) False, the daily limit is $5,000 for these purchases, anything higher has to be raised through card services.
Sally calls in and wants to do a cash advance over the phone to make her current regular monthly Visa credit card. Can she do this?
a.) Yes b.) No
b.) No, she can only pay what she is delinquent.
a.) True b.) False
b.) False, if a card is ever out of a members possession, we cannot remove a block. The member must request a new debit card.
ServU credit card payments are always due by the ____ of the month.
a.) 1st b.) 15th
c.) 16th d.) Last day
c.) 16th
A member as young as ____ may have a debit card with an approved parent or legal guardian as joint owner.
a.) 8 b.) 10
c.) 13 d.) 16
c.) 13
A member can withdrawal up to _____ at the ATM when using their Visa Credit Card.
a.) $500 b.) $1,005
c.) $1,500 d.) $2,000
b.) $1,005
A member comes into the branch to do a cash advance for $5,000 from their Five Star Bank card to put in their ServU account, can this be done?
a.) Yes, because we can get their signature and they have the physical card to put into the machine.
b.) No, because they can only put what their account is negative.
a.) Yes, because we can get their signature and they have the physical card to put into the machine.
When you are filling out a disposition for a debit card, if the members name does not show up in the drop down you must....
a.) Pick the other name b.) Reject the request
c.) Call card services d.) Complete an Application
d.) Complete an application
A late fee will be charged for all visa accounts ____ days or more delinquent.
a) 15 b.) 30
c.) 45 d.) 60
For ATM withdrawals, the max amount you can withdrawal per day is _____ when using a teen debit card.
a.) $100 b.) $200
c.) $300 d.) $400
b.) $200
If ServU is unable to authorize transactions due to being down, our processor will stand-in and approve ATM transactions for all adult debit cards up to____.
a.) $250 b.) $505
c.) $750 d.) $1,005
b.) $505
When a card is manually entered, ServU loses any chargeback rights and it becomes a risky transaction. Therefore, if the cardholder were to _____ the cash advance, we would lise due to the card not being put into the machine.
a.) Call & complain b.) Cancel
c.) Proceed with d.) Dispute
d.) Dispute
A Rep Payee cannot have a debit card in their name.
a.) True b.) False
b.) False, if applied for by the Rep Payee and never given to the Primary owner to use.
Payments are _____ of the unpaid balance or $25, whichever is greater.
a.) 3% b.) 5%
c.) 7% d.) 10%
a.) 3%
For purchases, the maximum limit is ____ OR up to ____ purchases per day.
a.) $200/5 b.) $200/10
c.) $300/5 d.) $300/10
d.) $300/10