Priority Alarms
"We often see this code when it is a mistake or a test."
What is NART?
This code is the action when the member is out of the home.
What is COOH?
This first action taken after you do your account sweep.
What is call members premise?
“In this animated movie, a snowman with a magical hat comes to life and befriends a group of children.”
What is Frosty the Snowman?
“This song invites you to walk in a snowy wonderland and build a snowman named Parson Brown.”
What is Winter Wonderland?
"These notes, meant to disappear after two weeks, are often still found lingering on member accounts."
What are site notes?
This word in event history indicates we do not have to call.
What is dose taken?
This is the final disposition code for a follow up with no must notifies.
What is NH?
“This 1990 film’s young hero defends his house from burglars after being mistakenly left behind on a family trip.”
What is Home Alone?
"This Wham! classic begins with the lyric, ‘Last Christmas, I gave you my heart…’”
What is Last Christmas?
When a member reports an emergency and someone else is present with them, this is the information you must capture.
What is person's name?
This is the first person we would call on the list if we cannot reach the member.
What is MED CONTACT?
This is the information we should capture if applicable when calling dispatch.
What is whether member was transported and hospital name?
“This 2003 comedy follows a human raised by elves as he searches for his real father in New York City.”
What is Elf?
“Released in 1994, this Mariah Carey song returns to the charts every single December.”
What is All I Want for Christmas Is You?
When an account displays only a long string of numbers with no member name, this is what it’s called.
What is a bucket account (HSR TESTING)?
This action is taken when an account is TI or NPU
What is code NOI?
This is the action we take after receiving disposition from dispatch.
What is called must notifies (if applicable)?
"This 2000 live-action film stars Jim Carrey as a grumpy green character who tries to stop Christmas in Whoville."
What is How the Grinch Stole Christmas?
“Kelly Clarkson’s 2013 holiday hit declares, ‘I’ll be home for Christmas, you can count on me.’”
What is Underneath the Tree?
This is what you should do when a member is reported at a store 3 miles from their home.
What is dispatch (r/dpfe) to both the member’s home and the store?
This is the action taken on a medicine dispenser when it isn’t the appropriate time to call the member.
What is PC (partial clear)?
This action should be taken when dispatch states they never received the call.
What is redispatch?
In this 2004 animated film, a magical train takes children to the North Pole on Christmas Eve.
What is The Polar Express
“This a cappella group became famous for their high-energy holiday albums, including hits like ‘Mary, Did You Know?’”
What is Pentatonix?