Resources
Policies and Procedures
TOCs
Paperwork
Disenrollment
100

Your client is homeless and has a limited income. Name 4 applications you are going to complete with them

1. Coordinated entry

2. SPOA

3. ESSHI

4. RSP- just an email

5. Cornerstone


100

What are some examples of a excluded setting (3) and what is its impact on our services?

We cannot bill for an individual while they are in an excluded setting.

Jail, inpatient hospitalization, rehab (physical or substance use), assisted living facility, and nursing home. 

100

After receiving a hospital alert, you have ___  business days to reach out to the PP.

2

100

A care plan must be completed with the client __/year.

twice

100

Name 3 reasons why someone would be discharged?

1. Graduation

2. Voluntary Discharge

3. moving out of county

4. in an excluded setting

200

What agencies provide diapers? (2)

Salvation Army

Tristate pregnancy

St. Paul's

200

Someone can remain pended for how long?

6 months.

200

True or False. You need to call your PP after their hospitalization to confirm they attended their follow up appointment?

True


Best practice would be to take them if they are agreeable to this.

200

True or False: Completing yearly paperwork with a client does not need to be mentioned in a note

False.

It must be documented for auditing purposes but also to fully document what took place in that visit. 

200

What needs to be closed out in FCM as a part of the discharge process?

The Care Plan 

300

Your client is socially isolated. Where might be good supports to refer them to?

Compeer, Hudson House, Mulberry house (if a senior)

300

Gaps in Care should be discussed with the client and also may be reflected in the client's ______?

Care Plan

300

Where can you check to see if your client signed a healtheconnections consent?

Colorful sheet

Documents in FCM

300

Intakes completes all of the yearly paperwork except the _____

Care Plan. Their goals are confirmed when you first reach out to them and then the CM enters the Care Plan in.

300

If the CES Tool determines someone should graduate our program, who other than the client should you have this conversation with as well?

A care team member.

400

Your 60 year old client has become homeless. You have applied them to all housing options and they are afraid of going into the shelter system. Where else could they go?

Assisted Living Facility

400

Care Plan goals should be SMART goals. What does SMART stand for?

specific, measurable, achievable, realistic, and time-bound

400

Can kind of hospital alert could also be an incident? (2)

Death (if not of natural causes)

Suicide Attempt

Overdose


400

Do you need to have the client sign the initial care plan?

No, there is a signed signature page in the intake already. 

400

What forms need to be mailed to a client when they are being discharged? (2)

DOH 5235- Notice of Disenrollment

Healtheconnections consent- with the denial checked off

500

Your client needs $400 to pay their electric company so their electric is not shut off. Where could you apply them?

Rotary Club, Jewish Family Services, Deacon Fund, United Way, People for People (if they are working), Salvation Army, service dollars

500

T/F If an initial care plan is not entered within the first 90 days, we can never receive payment for that client.

False- 60 days

500

Your client goes into the hospital after a fall. What kind of supports should you discuss with them to help them continue to live independently? (2)

1. Home Health Aide

2. Home accessibility supports

3. Life alert device


500

The DOH 5055 and comprehensive assessment need to be completed within what timeframe?

364 days of the previous one.

500

What are the 3 sections in the AWARDS discharge?

1.Disposition Statement/ explanation for discharge

2.Interventions/ Goals/ What was accomplished

3. Discharge Summary-demographics, enrollment info, & discharge reason