True/False: Clergy/church workers can receive free parking at most hopitals
What is true?
You should do this when visiting someone experiencing loss
What is show up and shut up?
The person who guides couples through the results is the....
What is facilitator?
PAL2 stands for...
What is Prayer, Ask, Listen, Learn?
The key phrase of active listening is...
What is "what I hear you saying is...?"
A key phrase to use when visiting the elderly is...
What is "tell me about...?"
One of the key phrases to say to someone suffering from loss is...
What is "that's normal" OR "I'm sorry for your loss?"
The 4 H's are...
What is Hour, Highlight, Holy Spirit, Hmms?
E.A.R.S stands for...
What is Eyes, Ask, Reflect Summarize?
This is when you ask questions to gain deeper understanding.
What is peeling back the onion?
When visiting someone in the hospital, this is the first thing to do when entering the room.
What is identify the most important person in the room?
The 5 stages of grief...
What are Denial, Anger, Bargaining, Depression, and Acceptance?
What is one of two key phrases to use when facilitating?
What is "Does this ring true?" OR "According to the inventory?"
The purpose of active listening is...
What is listening for understanding?