Senior Citizen
Transfer of account
Maximum Equip Policy
Products & Services
100

Senior citizen discounts

What is 60yrs & over

100

Complete the process for new customers

Id, & up front payment

100

Self help options we provide

IVR, My Flow app, Flow website

100

This is our largest bundle for $9,999

What is the Blaze Bundle

200

There is a limitation number of discount to be applied per account

What is 1?

200

This is free to the customer at no monthly charge 

First STB (Set top box)

200

New customers request more than 6-9 piece of equipment, this escalation is done 

What is a SRO(Special Request Order

200
Customers may reach us at theses numbers

100 & 1800-804-2994

300

Discounts will not be applied to these services

What is watch starter, Flow Go, Flow Control

300

To give the current account to a new person, this should be done

A new account should be created and service & equipment transferred

300

We charge this amount a month for WiFi extender

What is $500

300

Our Exciting bundles range from $5,999 to $9,999

What are Flame, Fire & Blaze

400

Amount applied to bill for discount

What is $250 + GCT

400

Customers are required to pay an amount 

What is $500 for the new account holder

400

We charge this amount for modem and STB rental

What is $150 for Modem and $200 for STB

400

These TV packages are available for our customers

TV PLUS, TV MAX & TV WATCH ALL

500

Documents needed to process request

Proof of age and picture, must be account holder 

500

Existing customers should provide this 

ID, email or letter giving permission, any outstanding balance should be cleared

500

Customer are allowed up to this amount of equipment per household

What are 1 modem and 4 TB

500
This internet plan is efficient for a busy household offering 75mbps 

Internet Plus $5499