...Skills
Hospitality Services
All Things Coffee (Shop)
Food Service
100

What some people call should call Mr. Giesa (and if they don't, they should).

"Mr. Transferable Skills"?

100

Making or serving prepared food and drinks.

What is Food Service?

100

Some one who prepares and makes coffee for customers in a coffee shop.

What is a Barista?

100

This is the easiest way to prevent people from getting sick or spreading germs.

Why should I always wash my hands when handling food?

200

I see something is wrong on an order form. I use the contact information listed to contact the customer and correct the information.

What is an example of a tranaferable skill?

200

When I communicate with a customer and assist them with their shopping or buying needs.

What is customer service?

200

Starbucks, Wawa, Dunkin, your local diner

What are some places that serve hot coffee?

200

He worked as a cook, running a kitchen at a casino in Atlantic City.

What did Mr. Uron do for a job before teaching at Y.A.L.E.?

300

I learn how to read a invoice and figure out how much all the items on the invoice are going to cost, and how much money we have to spend.

What is a transferable skill?

300

Pleasant customer experiences with staff and a comfortable shopping experience will guarantee a returning customer.

This is what making people feel welcome and happy when they shop at your business will do...

300

The metal handle that espresso is put in to make an espresso coffee drink.

What is a wand?

300

He has worked at Friendly's, Pizza Hut, and ost recently a Coffee Shop.

What are some of the Food Service Jobs Mr. Giesa has worked in?

400

I get a job at a restaurant, and I learn how to clean dishes and put away the dishes, sweep the floor, and clean counter tops.

What is a transferable skill?

400

Food Lodging Travel Tourism and Recreation

What are the 5 areas of Hospitality Services?

400

The type of coffee, that is prepared in shot form, goes into latte's, cappuccinos, machiato's, cortado's coffee drinks

What is espresso?

400

An example of a Quick Service Restaurant.

What is McDonalds, Taco Bell, Wendy's or Chik-Fil-A?

500

Skills and abilities that are relevant and helpful across different areas of life: socially, professionally and at school.

What are Transferable Skills?

500

I am find the person I work with who knows the answer, so I can help the customer.

What should I do if someone asks me a question I don't know?

500

Mr. Giesa's Favorite Coffee Roaster.

What is Revolution Coffee Roasters?

500

Commercial Services, Quick Service Restaurants, Full Service, and Casual Dining.

What are some types of Food Service?