Workplace Etiquette
A simple and polite ‘Good morning’ or ‘Hello’ works well when entering a workplace or meeting
What is a common professional greeting to use when entering a workplace?
A brief statement that outlines your career goals and how they align with the job you're applying for.
What is the purpose of a resume objective?
Arriving late to the interview. It shows a lack of respect for the interviewer's time.
What is one common mistake to avoid during a job interview?
Examples include active listening, clear expression of thoughts, and respect for others’ opinions...
What are important components of effective communication?
Finding job opportunities that match your skills and interests, then carefully review the job description.
What is the first step in applying for a job?
Be on time for meetings, avoid distractions (e.g., cell phones), and keep meetings focused on the agenda.
How can you demonstrate respect for your coworkers’ time in meetings?
Use bullet points to showcase measurable achievements, like ‘increased sales by 15%’ or ‘managed a team of five employees
What is how to highlight your accomplishments on a resume?
STAR method (Situation, Task, Action, Result)
What is how to answer a "how you handled a past situation" interview question?
Listen carefully, remain open to feedback, and ask questions if you’re unsure about how to improve. It’s important to stay positive and focus on growth.
What is how should you handle receiving constructive criticism?
This helps you understand their culture, values, and products/services, allowing you to tailor your application and interview responses.
Why is it important to research the company before applying?
For business interviews, dress professionally—typically a suit or business casual attire depending on the company culture.
What is the appropriate way to dress for a business interview?
Contact Information, Objective (or Summary), Work Experience, Education, Skills, and any relevant Certifications or Volunteer Work."
What are the key sections that should be included in a resume?
Focus on your professional background, key accomplishments, and what interests you about the role.
What is a good way to answer the question, “Tell me about yourself”
Use a professional tone, be concise, avoid slang, check for grammar and spelling errors, and ensure the purpose of the email is clear
What is the best practice for writing a professional email?
A one-page document that accompanies your resume, introducing yourself and explaining why you’re a good fit for the job.
What is a cover letter and why is it important?
Stay calm and professional, listen to the other person's viewpoint, and aim for a constructive resolution rather than escalating the conflict
How should you handle a disagreement with a coworker?
Tailor your resume by including keywords from the job description, emphasizing relevant experience and skills that match the position
What is tailoring your resume for a specific job?
Frame your weaknesses as areas for growth and mention how you are actively working to improve them
What’s is the best way to address the question, “What are your weaknesses”?
Prepare your key points ahead of time, use visuals to support your ideas, speak slowly and clearly, and engage with your audience by asking questions or inviting feedback
What is how to give a presentation at work?
When you send a polite email thanking the hiring manager for their time and expressing your continued interest in the position
How can you follow up after submitting a job application?
Always use a professional tone, avoid slang, keep your emails brief and to the point, and proofread for errors before sending
What is "email etiquette" when communicating with colleagues?
Quickly being able to apply for new opportunities, reflect new skills, and keep track of your career progress
What is why is it important to keep your resume updated regularly?
Thanking the interviewer, reiterating your interest in the position, and asking any final questions about the company or role
What is how should you close an interview?
Fully focusing on the speaker, making eye contact, and responding thoughtfully. It helps to prevent misunderstandings and strengthens relationships.
What is active listening?
This is when you build connections that might lead to job opportunities and gives you insight into industry trends and potential openings.
What is the purpose of networking during a job search?