Career 1
Professionalism is behaving ______ for your business setting.
Appropriately
the accounting practice of maintaining and organizing all business records
record keeping
A business made up of a group of stockholders who have a proprietary interest in a company
A corporation
Marketing can be in the form
Written words
verbal sounds
visual cues
The key to providing a service that meets your guests needs and provides solutions for their problems
Consultation
A plan or report describing the current or projected future of a business
business plan
Active listening lets your guest know that you are ________ what they are saying
Interested in
A purchased written agreement that guarantees a business protection in the events of accident and injury, fire, theft, and loss of ability to do business
Insurance
A business where two or more people share in the ownership and operations
Partnership
Your body language is one way that you
Speak
the skills and process necessary to run a successful salon
salon operation
All documents associated with a business that must be kept to satisfy taxing requirements
business records
Having respect for yourself and your abilities
self esteem
deciding what you want to accomplish and setting plan to achieve that end result is your
goals
When you would like your guest to reveal a lot of information, which type of questions should ask
Open Ended Questions
when a stylist can rent space within an existing salon and run their own business performing cosmetology
booth rental
A business that is solely owned and managed by one person
sole proprietor
All employees in a business
personnel
When Guests return and remain loyal to you and your salon
Guest Retention
Verbal Communication uses ____ to communicate
words
capital
Supplies used in daily salon operations
consumption supplies
How much your typical guest spends per visit on services and/ or products
average ticket
Impression management is trying to give your guests ___ impressions
Positive
Ethics guide your personal and professional
Behavior