Client Care
These clients require a weekly care log to be completed and returned to the office.
Who are VA and Long Term Insurance clients?
Cutting nails and administering medicine to a client.
What are tasks that Caregivers cannot do for a client?
DNR
What is Do Not Resuscitate?
"Can you get up on your own?"
What is the question to ask a senior if they fall?
814-696-9100
What is the Griswold Office Main Number?
ADL
Activities of Daily Living
Of all the office support staff, this person has been working for Griswold the longest?
Pattie Harpster
A common cognitive condition
What is Alzheimer's Disease/Dementia?
If a senior falls, this is free (no charge).
Cost to call 911 to help the senior stand up.
in 1982, she founded what is now Griswold Home Care
Who is Jean Griswold?
Confusion, increased sleeping, and foul-colored urine
What are symptoms of a UTI (Urinary Tract Infection)?
You do at the end of each shift
What is clocking out? Leave a general Comment?
POA
What is Power of Attorney?
On Call personnel serve this purpose
What is who do I call when my client is at risk or endangered?
This is the tagline for Griswold's brand
What is Live Assured?
6-8 glasses
What is the amount of water a senior should drink every day?
Must keep up to date, per DOH.
What are my annual TB, OSHA and Training requirement?
NCNS
What is a No Call No Show? (grounds for termination)
In case of death, an agency to call instead of 911.
What is Hospice?
These are the three pillars of Griswold.
What are "Care is Personal" "Trusted Relationships" & "Foundation of Experience"?
Notice a change in condition in a client.
When should I call the office?
I do this when I receive a message from a Care Specialist (Greta or Teena)
What is return the call or text as soon as possible?
Health Insurance Portability and Accountability Act.
What is HIPPA?
This is when it permissible to lift a client that has fallen
Never
$250
What is amount paid when I refer a Caregiver who works for one year?