Amani Grace Policies & Procedures
How do you earn the shift premium?
Perfect attendance: not being late or calling off during the 2 week pay period.
What should you do first when you see someone choking?
Ask if they can speak or breathe. If they are still able to breath they may be able to dislodge the blockage themselves.
What is the primary role for hospice?
What is specialized care for people with a terminal illness focused on comfort, not cure?
Name one way to help prevent bedsores.
Repositioning frequently, every 2 hours
Doing skin assessments daily.
Applying skin barrier cream regularly for incontinent clients.
What is a PRN medication
A medication that is given as needed.
How soon of notice is required when you have to call off?
AT LEAST 6 HOURS prior to your shift. But the sooner the better.
you must CALL not text.
*If you find the coverage you don't loose your premium.
What should you do if you find someone unconscious?
Check for responsiveness, do sternum rub.
True or False: Signing up hospice means you are signing up to die faster.
False. Hospice often improves quality of life and may even extend it.
What is the importance of maintaining proper documentation in homecare?
Ensures continuity of care, legal protection, and accurate tracking of services provided.
Document in shift notes and work chat
DOCUMENT DOCUMENT DOCUMENT
What should you first do when passing medication?
Verify the medication and dosage.
How many days in advance do you need to to request time off or change your availability?
21 days in advance. The sooner we are aware the better.
Name one sign of a stroke.
slurred speech, Facial muscle weakness, balance disorder, headache, confusion.
Your client is on hospice and had a bad fall. Should you send them to the hospital.
Call hospice first depending on the assessment of the fall they will decide if the client can be treated at home or needs to be discharged to the hospital.
Name one important quality of an effective caregiver.
Patience, dependable, compassionate.
Name one of the "Five Rights" of medication administration
-right person
-right medication
-right dose
-right route
-right time
What is proper uniform?
Any color scrubs, black pants and Amani Grace shirt. closed toe shoes.
What does DNR stand for?
Do Not Resuscitate
-legal medical order that instructs healthcare providers not to perform CPR
Your Client has pain medication PRN every hours. She had it over an hour ago but still is extreme pain. What do you do?
Do a full assessment asking questions to figure out where the pain is and what level 1-10. Call hospice they can come out for change in status, ADVOCATE for your client.
Demonstrate a proper 2 person lift and transfer.
both caregivers in front of client on each side facing them.
Caregiver on right side lifts under clients right arm with their right side and caregiver lifts client under left arm with their left side. bend and lift with legs.
How should you handle a medication error?
Report it immediately and follow AGHC protocol.
What is the protocol when running late?
Call when you are running late and let us know how soon until you're there so we can ensure coverage until you arrive.
*Shift premium allows 7 minute grace period.
What is the recovery position, and when should you use it?
Placing someone on their side to keep the airway clear; used when the person is unconscious but breathing.
Protocol for when a client passes away.
Make sure the client has passed, no breaths or pulse for a full two minutes, then contact the hospice company the client is signed on with. Contact the case manager on call. Contact Jan if here at TQ & POA
Why is it important for caregivers to establish boundaries?
To maintain professional relationships and personal well-being.
Client is complaining of shortness of breath. What are some PRN medications that may help with this sysmptom.
Oxygen, Albuterol, Morphine