An active way of hearing what another person is saying to you.
100
What are social skills?
They are the skills we use when we deal with other people
200
What are the parts of the bottom of the ice berg or the parts that we don't show people?
Thoughts, Feelings, Attitudes/Beliefs
200
What is Step 2 of Stop and Think?
Be quiet, get space and calm down.
200
What is the Cognitive Principle?
Thinking Controls Behaviors.
200
What is Social Skills?
They help us to have more positive interactions with other people
300
What are the steps to Cognitive Self Change?
Pay attention to our thinking, Recognize Risk and Use New Thinking
300
What is problem statement?
I (think or feel)__________ because____________ and my risk reaction is__________.
300
What is Apologizing?
A way for one person to tell another person that they are sorry for or regrets something he or she did, said, or made happen
300
What are the steps to Active Listening?
Look at the person, think about what is being said, wait your turn to talk and say what you want to say
400
What are the 9 social skills?
Active listening, Asking Questions, Giving Feedback, Knowing Feelings, Negotiating, apologizing, Responding to Anger, Making a complaint, Understanding the feelings of others
400
What is Skill 6 Do and Evaluate?
Do it, Ask Questions, and Decide what to do next.
400
What is set a goal and gather information?
Identify and set a positive and realistic goal, gather information, facts and the other persons thoughts and feelings
400
What is Making a Complaint?
A way to decide what you don't like and who to tell, inform the individual about the complaint, and describe to that person might be a mutual acceptable alternative.
500
What are the 6 Problem solving skills?
Stop and Think, State the Problem, Set a Goal and Gather Information, Think of Choices and Consequences, Make a plan and Do and evaluate
500
What is part of Set a Goal and Gather information?
Gather Information
500
What are the 2 types of problem situations?
In your face and Time to Think
500
What is Responding to Anger?
Listen to the other person who is angry, try to understand what the angry person is saying and feeling, ask the other person explain anything you don't understand, show that you understand why the other person feels angry, in a pro-social way and express your thoughts and feelings.