Person-Centered Care
This type of planning focuses on the individual's goals, preferences, and strengths.
What is person-centered planning.
If its not documented, it didn't _____.
Individuals have the right to file this without fear of retaliation.
What is a grievance?
Supervisors must ensure staff receive this upon hire and annually.
What is training?
CARF requires crisis services to prioritize this principle above all else.
What is safety (for the individual, staff, and community)?
Goals must be measurable, individualized, and tied to this document.
What is the Individualized Service Plan (ISP)?
Progress notes must support movement toward these.
What are goals or objectives?
Boundaries prevent this type of inappropriate staff behavior.
What is a dual relationship?
Performance evaluations must assess competency in this area.
What is job responsibilities/performance standards?
If a surveyor asks, “When was the last time you used seclusion?” the correct answer is this.
What is never / we do not use seclusion in this program?
This survey is commonly used to measure how individuals feel about services received.
What is a satisfaction survey?
Documentation must be completed within this timeframe set by policy.
What is same day as service provided?
This person signs a document to verify they saw another individual sign it.
Who is a witness?
When a surveyor asks, “How do you know you are delivering the model as intended?” the strongest answer includes this.
What is training, supervision, fidelity monitoring, and outcome review?
This principle recognizes that many individuals in crisis have experienced trauma.
What is trauma-informed care?
Services must reflect the individual's cultural background, preferences, and this concept.
What is cultural competence?
This protects confidential client information.
What is HIPAA?
This must be obtained before sharing information outside the organization.
What is written consent or authorization?
This term refers to delivering services exactly as designed by the evidence-based model.
What is model fidelity?
Even without using seclusion, staff must be trained in this related area.
What is crisis intervention and safe de-escalation practices?
Individuals must actively participate in this process regarding their services and supports.
What is service planning/treatment planning?
Every note should reflect this connection.
What is linkage to the service plan or identified goal?
CARF expects organizations to protect this at all times, especially in high-stress or crisis situations.
What is dignity?
CARF requires staff to practice within these defined boundaries.
What is scope of practice?
Instead of seclusion, our staff rely on this approach during crisis situations.
What are de-escalation techniques and least restrictive interventions?