Individual Rights
Give 3 examples that show a client has the right to privacy.
Examples may include:
1) Receive, open and send their own mail
2) Have private phone conversations
3) Have a lock on their door
4) Have visitors when they choose and meet with them privately
5) They choose who receives personal info by signing a release of information form.
What are three requirements in order for a new employee to be hired?
Examples: Drivers License, Current Auto Insurance, Background check, completed application, references (minimum of 3), TB test, drug screening
Give an example of how you strive to provide a safe and healthy enviornment.
Examples: Healthy meals, clean home free from obstacles/tripping hazards, home is in good repair, safe storage of medication, safe transferring, etc.
What documentation is required to be available in the home (name 4)?
Examples: MARS, Medication information regarding side effects, financial / spending information (including receipts), Physician appointment documentation, emergency contact list including poison control, current PCISP, BSP, HRP, etc.
Where can you find all of Tangram's policies and procedures?
The Tangram SharePoint site
How can you show that an individuals has had choice in how to personalize there home and bedroom?
Examples: Decor, Paint color, pictures, artwork or wall hangings
What is the State training that all staff are required to have and what are three areas of focus?
Home and Community Support Professional Training (HCSP) Examples: Person Centered Planning; Effective Communication; Promoting an Individuals Health, Safety, and Wellness; Importance of Documenting and Reporting; Safety, Risk Management and Crisis
In the event of any emergency situation, what is the first step that should be taken?
Call 911
What is required to be in Tangram vehicles and personal vehicles at all times?
Both types should have: a blanket and first aid kit
Tangram vehicles should also have: gas card, mileage log, vehicle inspection forms, fire extinguisher, and reflective warning gear.
When should a release of information be completed and when does it expire?
ROI should be completed upon intake and annually thereafter or anytime a new request is made.
Expires on date or event identified on the release of information form (no more than one year from date completed)
Give an example of individuals expressing their right to dignity of risk and tell us how you supported them?
Types of support: education, conversation, making pros and cons lists, allowing them to try
Provide a description of 3 competency-based trainings for personnel that is required annually.
Back Safety; HIPAA Medication Admin; PBIS; Hospice; Wavier, HCBS and Quality; Incident Reporting; Safe Guarding Individual Rights; Abuse, Neglect, Exploitation; Effective Communication; Universal Precaution, Health and Wellness, False Claims and Whistleblower, Computing and Cybersecurity, etc.
Where is the facility check form located, how frequently should it be completed, and what items should be documented when completing a facility check?
Form is on SharePoint and completed monthly. Some of the areas to be reviewed to ensure in proper working order: appliances, blinds/shades/curtains, carpet flooring, doors and door locks, check fire extinguishers and smoke/co detectors, plumbing, lighting, emergency phone list and evacuation plans. Remember to check for issues outside as well!
Document any conversation you have had in order to get items resolved as well!
How is progress in client goals documented?
Progress notes should reflect goals that were worked on. Goal tracking in AccelTrax should be documented each shift.
Name 4 types of information that is protected under HIPPA.
Examples: Name, Address, Social Security Number, Diagnosis, Phone Number, Date of Birth, notes, HRP or BSP.
Describe the process that Tangram does when a client is choosing a new housemate.
The individual has choice in their housemate. There are meet and greets scheduled to spend time and learn about one another, this may include overnight visits if needed or requested.
What is the maximum number of points you can have on your drivers license?
4
What drills are required to be completed and what is the frequency to complete them? Where are drills documented?
Fire - completed in April, July, October, December (based on shift)
Tornado - March, April, May, June, July (based on shift)
Earthquake - February, May, August (based on shift)
Drill form which can be found on SharePoint
How is feedback from stakeholders obtained? List at least 2 ways.
Annual surveys (clients / guardians; volunteers, board members, external providers, donors, funders)
Monthly satisfaction calls made randomly
During quarterly meetings
How are staff recognized throughout the year?
GEM, Excellence in Service Pin, Holiday Gift Cards, Referral Bonus (for new staff),
If someone's rights are restricted, including the use of psychotropic medication, what are you required to have in place and what is the process?
Human Rights Approval
There is a form in on SharePoint to complete, be sure to attach any supporting documents.
Describe on-the job training experiences that new DSP's receive?
Examples of training on client specific needs, PCISP transportation, schedules, medication needs and supervised med passes, HRP, BSP, etc.
When should staff be trained on the BSP and HRP?
Staff should be trained upon hire then annually thereafter, or if anytime an update is made.
Name 5 reasons that an IR would need to be filed. What is included when submitting an IR.
ANE, Bruises or lacerations larger than 3 inches or from an unknown reason, falls, medication errors (missed medication, wrong dose, wrong route), ER visits, issues at the site that cause it to be unlivable (power outage, fire or tornado (storm) damage), peer to peer aggression with significant injury, death, elopement, significant injury, criminal activity, aversive technique, restrictive measures, or use of a PRN.
Include name, person supervising, diagnosis, age, living arrangement, comprehensive description of what happened, activities that occurred prior to the incident, injuries sustained, immediate actions that happened and an planned actions, first name and last initial or all those involved. If ANE or Death, you must report incident to CPS/APS.
What are the Tangram Values and provide an example of how they show up in daily work.
Remembering Our Reason
Putting People First
Committed to Improvement
Embracing Our Mistakes