Drills
What to do in a medical emergency?
Participants safe, give first aid/CPR, call 911
Where is the strategic plan located?
Posted in clinic area and office area near the printer
What does CARF stand for?
Commission on Accreditation of Rehabilitation Facilities
How does leadership gather your input?
Open door policy, snap shots, company wide survey, scheduled meetings, suggestion box and causal interactions.
Describe orientation process.
A week long corporate training that includes Relias online training and demonstration of skills. Buddy process occurs and is documented at facility level.
How do we provide accessibility to our participants?
Ramps, grab bars, posted signage at eye level, handicap showers, lift vans, access to community with outings, home visits, power doors, personal shopping, onsite salon, accessibility to doctors and etc.
Where is the rally point?
Front parking lot
What is the strategic plan?
What is the strategic plan?
How many accredited programs do we have?
5 - Outpatient, residential, home and community, Vocational and Pediatric Speciality.
How do we receive input from our participants?
Weekly participant driven meetings, communication with externals, satisfaction surveys, and PCMs (Person Centered Meeting aka CPMs).
What ongoing trainings do you participate in?
Relias, CEU trainings, webinars, competencies and NeuroInstitute trainings.
Where do we find residential participant goals?
Point Click Care (PCC) Plan of Care Summary found in PCC and participant binder.
What do you do if there is a bomb threat?
Ask caller bomb location, when will it go off, caller name, listen for background noises, ask why and keep caller on the phone. Someone else call 911. Please see drill in red Safety & Emergency Managment binder.
Where can you find the mission and values statement?
Posted clinic area and in office near the printer
How long does accredition last?
3 years
How does NR provide feedback to persons served, families and others?
Satisfaction surveys, outcome data, outcome posters and regular review of complaints/grievances.
How does information get communicated to you?
At shift changes, newsletters, clinical notes/directives, Sevita Source, ISPs (Individual Service Plan), participant binders, staff meetings, ATPs (Active Treatment Program aka CPPs) and email for those that have it.
How would we support a PBS' individuality?
Take to religious services, cultural celebrations, personalize bedrooms, clothing preferences, addressed by preferred pronouns, weekly PBS driven meetings to discuss food preferences, activities, therapy scheduled to accommodate preferences.
What color and where is the Safety & Emergency Managment binder?
Red color and Storage room 2 (the room where the snack and files are)
What are the 4 values?
Integrity, Respect, Inclusion and Growth
Why do we go through accreditation?
To provide quality programs, ensure safety and purpose for our participants.
Where can you quickly find policy for grievances, grievance forms and participant's rights?
Posted on hallway walls in waiting area.
How often do you need the following: TB test, CPR, CPI & fit testing?
TB - every 3 years, CPR - every 2 years, CPI and fit testing yearly.
What do you do if you suspect participant neglect or abuse?
Immediately report to your manager, complete incident report (IR), assist with investigation process and ensure immediate safety of participant/s. If manager is unavailable or does not respond, notify director or Sevita hotline. Quality Improvement (QI) will notify state regulatory personnel.
If you don't know the answer about a drill what do you do?
Read Safety & Emergency Management binder or ask a manager.
How does NR measure outcomes?
MPAI-Mayo Portland Adaptability Inventory
What should you expect during a CARF survey?
Audits of facilities, files, vehicles; interviews with staff, participants and external parties; observation of med passing, meetings, therapy; verification that information is posted as required.
Where can you find NR's policies and procedures?
Sevita source, red thumb drives located in front ask cabinet, ask your manager.
How often should you check Relias (online training)?
Check weekly to ensure courses are complete.
How do we ensure a safe and healthy environment for our participants?
Monthly environmental inspections completed, maintenance order system to ensure prompt follow up, temp logs on all refrigerators, required monthly drills, vehicle audits, vaccination program.