Intake & Orientation
This is where a consumer can find the framed Consumer Rights Statement in every home.
Where is framed on the wall in every home?
This brief assessment tool is used to screen, monitor, and measure the severity of depression in consumers.
What is the PHQ-9?
This process involves training staff to safely assist clients with understanding, storing, administering, and monitoring prescription medications, ensuring proper documentation, and addressing any side effects or emergencies.
What is medication management?
Food, water and emergency items in case of relocation or shelter in place orders.
What is the emergency preparedness kit?
This documented plan is created when an RRP consumer is at risk of involuntary discharge and outlines steps and supports to help avoid termination of services.
Managed Intervention Plan?
This document outlines key tasks like reviewing program rules, schedules, and expectations when a new consumer enters the program.
What is the orientation checklist?
This recovery-focused approach ensures that the consumer actively participates in planning their goals and services based on their strengths, needs, and personal life goals.
What is person-centered?
Tasks such as cooking, cleaning, laundry, hygiene, and budgeting are examples of this type of essential life skill.
What are independent living skills?
The form completed when a consumer shows signs of emotional or behavioral instability, and after any crisis stay or hospitalization.
What is a safety plan?
This individualized plan prepares RRP or TAY consumers to move toward independent living by outlining steps like applying for housing, coordinating services, budgeting, and ensuring continuity of care.
What is a transition plan?
This evaluation, completed within 30 days of intake, reviews a consumer’s family, psychiatric and medical history, trauma, abilities, and needs.
What is a Comprehensive Assessment?
A form to complete with the consumer every 6 months to determine a consumer's progress.
What is the DLA-20 self-assessment?
The bus service that provides door to door service for appointments for consumers.
What is ADA (or STTAP)?
Suicide and Crisis Lifeline: 988
Consumers Emergency Response System: 800-787-9477
What are resources to provide a consumer in crisis?
The process of gradually reducing treatment intensity before discharge such as varied support and PRP (Psychiatric Rehabilitation Program) community services.
What are step-down services?
A consumer's goals and interventions for the first 30 days until an IRP is developed.
What is the IGP (Initial Goal Plan)?
The tasks staff utilize when working directly with consumers towards their IRP goals, also used to build quality contact notes.
What is an intervention?
This type of planning ensures consumers have access to balanced meals and maintain proper nutrition.
What is meal planning?
This document, completed immediately after an act of aggression or other critical event, initiates the formal review process and helps determine safety interventions for everyone involved.
What is incident report
The process of contacting discharged consumers at 30- and 90-days post-discharge to check on their progress.
What is a discharge follow-up?
This prominently displayed resource in every home outlines everything from the grievance procedure and emergency response plan to fair housing, privacy notices, and the infection disease handbook.
What is the flip chart on the wall in every home?
The document where a consumer's goals are listed, with objectives they agreed to work on during the 6 month period.
What is the IRP (Individual Rehabilitation Plan)
This skill involves managing finances, paying bills, and creating a budget to maintain financial stability.
What is money management?
This August, RRP/TAY staff practice this drill involving scenarios like aggressive consumers, hostile visitors, and emergency relocation, all while reviewing procedures and gathering essential items like IDs and medications.
What is the workplace violence drill?
Following consumer discharge, this is the length of time a consumer has to retrieve their belongings before they are discarded.
What is 30 days?