House Rules
Answering the Surveyor
Patient Information
Patient/Staff Safety
Health & Safety
Potpourri
100

To develop and operate a seamless continuum of care for the prevention and treatment of substance abuse problems in the community that is appropriate for the diverse populations of he county and that is accountable for its services.

What is the SUTS Mission Statement

100
How long has AMT been in existence

What is 50 years

100

Documents hours, days, holidays, patient's rights, medication information and all pertinent patient information.

What is the patient handbook

100

Rescue / Remove Alarm / Alert Contain / Confirm Extinguish / Evacuate

What is the "Fire Response?"

100

Dora Urbina and Renee Gale; Josh Kimpo, Edith Maniago

What are the names of the safety team members for the clinics

100

A safety exercise to rehearse evacuating a building in the event of an emergency

What is a fire drill

200

Treated with the upmost level of respect and confidentiality; given courteous and responsive service in a professional manner; receive honest, compassionate and relevant treatment services

What is our Core Values

200

The CARF surveyor could interview this person as part of the survey.


What is patients, staff and stakeholders

200

satisfaction surveys, comment cards, conversations with patients

What is how the program obtains input from clients about quality of service

200

wearing a mask, hand hygiene, air purifiers

What are ways to prevent the spread of infection to patients and staff

200

Document that establishes protocols and procedures for continuing operations in the event of a natural or other event

What is Continuity of Government

200

Way to alert patients/staff to wet floor

What is a wet floor sign

300

Focus placed on empowering each patient to succeed in recovery from addiction.  Services are flexible, individualized, evidenced-based and proved in a safe, alcohol and drug free environment

What is SUTS AMT Treatment Philosophy?

300

These 3 forms in an open patient chart are likely to get special attention from the surveyors

What is the assessment, the treatment plan and progress notes

300

Signing consents, attending counseling, updating contact information registering medications, keeping physician appointments

What are some of the responsibilities of the patient

300

DOUBLE JEOPARDY!

age, lifestyle, mobility, sensory-perception alterations, cognitive awareness, emotional state, environment

What are factors which affect patient's safety and medication

300

Given to Mira, Lara, Anjanette or Renee in the event a clinical issue needs to be communicated to us

What are incident reports

300

Alert safety team member; rope off area; remove patients/other staff from area; call facilities; alert Leadership

What to do with a spill of unknown origin

400

Prolonged QTC

What can be considered one of the contraindications of methadone use

400

Primary consumers of services; when these persons are unable to exercise self representation at any point in the decision-making process, designate a legally authorized representative

What are persons served or patients

400

Language Services line

What is how we communicate with patients and visitors who do not speak English

400

Risk for physical injury such as a fall, risk for overdose injury, risk of trauma

What is the nursing/medical assessment

400

in the clerical area, in the dispensary, in the nursing office, throughout the clinic

What are the places where first aid kits are kept.

400

Before touching a patient, before aseptic procedures, after leaving the exam room or office

When to perform hand hygiene

500

Loitering, multiple registrations, violence towards staff and other patients, non payment of fees, bringing weapons or illicit substances to clinic, UA tamper (among others)

What for cause reasons for termination from treatment

500

72 hours

What is the time between first contact, screening and admission/appointment
500

 Assessment or behavior identifies or suggests a potential risk for suicide, homicide, violence or other risky behaviors

What is safety plan

500

DOUBLE JEOPARDY!

Everyone

What is the people responsible for patient safety

500

infection control, cyber security, falsa claims, hazard communications, workplace safety, fraud/waste/abuse

What annual required trainings

500

know where clinic exits are, have an escape route, evacuate the bldg if possible (or hide) call 911

What is how to respond to an active shooter