CARMAX HISTORY
STIPULATIONS
TRANSFERS
OBJECTION HANDLERS
CAR FACTS
100

CARMAX'S PARENT COMPANY

WHO IS CIRCUIT CITY

100

MOST RECENT ELIGIBILITY LETTER FROM SSA PLUS 3 MONTHS BANK STATEMENTS

WHAT IS PROOF OF INCOME

100

CAN BE FREE OR UP TO $2,199

WHAT IS TRANSFER FEE

100

WE WORK WITH THE TOP LENDERS IN THE INDUSTRY, OVER 95% OF OUR CUSTOMERS RECEIVE AN APPROVAL.

WHAT IS MY CREDIT ISN'T GREAT

100

AVERAGE AMOUNT OF PARTS IN A CAR

WHAT IS 30,000 PARTS

200

DRIVING BY AN IKEA

HOW DID CARMAX CHOOSE THEIR COLORS?

200

WHETHER FULL TIME OR PART TIME, MINIMUM SIX CONTINUOUS MONTHS WITH THE SAME EMPLOYER

WHAT IS SECOND JOB?

200

COMPLETED 3-5 DAYS AFTER TRANSFER HAS ARRIVED

WHAT IS FINAL QUALITY CONTROL (FQC) CHECK

200

3 FOR FREE: YOU HAVE 3 BUSINESS DAYS TO SWITCH THE LOAN OVER TO YOUR PREFERRED LENDER

WHAT IS I WANT TO USE OUTSIDE FINANCING

200

THIS SMASHING EVENT TOOK PLACE 1891 IN OHIO

WHAT IS FIRST CAR ACCIDENT

300
SEPTEMBER 1993
WHAT IS THE DATE THE FIRST CARMAX OPENED?
300

UTILITIES OR MONTHLY STATEMENTS

WHAT IS PROOF OF RESIDENCE

300

A VISUAL OF THE CUSTOMER'S VEHICLE STATUS IN SALESFORCE

WHAT IS GLANCEABLE VIEW

300

I UNDERSTAND THE DECISIONS WERE NOT QUITE WHAT YOU WANTED, WE HAVE THIS AMAZING TOOL TO VIEW CARS YOU'RE ALREADY PRE-QUALIFIED FOR

WHAT IS FINANCE BASED SHOPPING (FBS) TOOL

300

NUMBER ONE VEHICLE SEEN HAULING UP THE STREET

WHAT IS THE F-150

400

CARMAX'S CEO

WHO IS BILL NASH

400

THE ID QUIZ

WHAT IS ADDRESS VERFICATION (address variance)

400

CHECK HERE FOR NOTES ON TRANSFER SALEABLE STATUS 

WHAT IS CUSTOMER OPEN ORDERS

400

EVEN A SMALL DOWN PAYMENT, LIKE $50, COULD HAVE AN IMPACT ON THE FINANCE OFFERS YOU MAY RECEIVE.

WHAT IS DISCOVERING DOWN PAYMENT

400

THIS CAR WILL GET YOU THE FURTHEST ON A TANK OF GAS

WHAT IS HYUNDAI IONIQ

500

242nd STORE

WHAT IS ALGONQUIN?

500

SELL OR TRADE THE VEHICLE TO CARMAX

WHAT IS TRADE-IN REQUIRED

500

WHEN THE VEHICLE ARRIVES AND IS READY FOR CUSTOMER TO COME VIEW

WHAT IS VEHICLE IS SALEABLE

500

AS LONG AS THE CONDITION IS CONSISTENT WITH WHEN YOU PURCHASED IT, AND YOU'VE DRIVEN FEWER THAN 1500 MiLES SINCE YOUR PURCHASE, YOU CAN BRING IT BACK AND WE'LL HELP YOU COMPLETE YOUR RETURN.

WHAT IS 30-DAY LOVE YOUR CAR GUARANTEE

500

HASTILY DRIVING AT AN ALARMING SPEED OF 12MPH IN 1904

WHAT IS THE FIRST SPEEDING TICKET