Verification
4 Numbers, to keep you safe and secure
What is Pin Code?
No, you can't have just one
What is cheers?
Karen escalating a call? We have you covered.
What is Resolutions?
Some like it hot but others still need some work
What is Hotlist?
Lost? Need to talk? I'm your best friend onboard.
What is Hub app?
I'm short for "Cruise Lines International Association"
What is Clia?
The difference between us, is speed!
What is Wifi?
Call us, you can always bet on the house
What is Casino?
I can help you, if you have some ID
What is iKnow?
There's too many of us to choose from, but just name the time and location
What is shore excursions?
You'll need us -both- at the start of any call
What is phone number and email address?
I'm so sweet, you'll like me in any occasion!
What is Cake?
Don't call us, we'll contact you
What is guest care?
When your back is to the wall, we'll always be in your corner
What is Leads?
Be our guest on your second (or fifth) night
What is Formal dinner
The three of us will open the door to other departments
What is Mappers
You may have me, but I am no good over the phone
What is onboard credit?
8 or 16, send them over, so we can party
What is Groups?
If you follow my steps, all your calls will be flawless
What is QA?
Chief fun officer, I even have my own video game!
What (or who) is Shaq?
Anyone sailing is responsible for taking us along
What is travel documents?
You'll need at least 7 days before you can order me
What is liquor?
Experts in all things.... sales
What is Fit/sales/service?
I can tell you just how busy your tour is
What is Shore Ex tool
Need to relax? Set up an appointment. We even do couples!
What is Spa?